Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Agency Manager
Children's Learning Ladders Corp.
Brooklyn, NY
01.2021 - Current
Created and implement solutions for company wide infrastructure by implementing business processes
Bridged gaps in effective communication between agency employees and founders enhancing overall efficiency.
Aided in MyCase CRM implementation at CLL providing setup and initial training services.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Chef Owner
Chef Dina Catering, Selma + Vee Catering
New York, NY
06.2017 - 03.2020
Demonstrated versatility in cuisine styles, adapting menus to accommodate dietary restrictions or cultural preferences as needed.
Ran events ranging from parties of 2 to larger format events of 800 people.
Balanced budgets effectively, managing expenses while maintaining highest standards of service quality.
Met face-to-face with clients of diverse backgrounds to discuss specific needs and considerations, designing unique garnishes, table settings and plate displays to suit each group's theme
Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
Reduced food waste with strategic menu planning and inventory control techniques.
Chef De Partie
Noodle Bar [Momofuku]
New York, NY
06.2015 - 05.2017
Mentored kitchen staff to prepare each for demanding roles.
Maintained well-organized mise en place to keep work consistent.
Scheduled and supervised all kitchen employees such as dishwashers and waiters.
Onboarded new employees with training and new hire documentation.
Planned and budgeted accurately to provide business with resources needed to operate smoothly doing 200 turns per night.
Developed and cooked memorable dishes that brought new customers into establishment.
Managed Long Term Care Coordinator
Preferred Healthcare
Brooklyn, NY
12.2011 - 01.2014
Developed Managed Long Term Care (MLTC) department at Preferred Healthcare
Managed specialized care program of 80 patients on avg and over 200 aids and specialized therapists.
Paired qualified patients with needed long term care providers and specialists.
Maintained patient satisfaction of provider/patient relationship,
Oversaw compliance standards,
Improved communication among healthcare providers and patients' families
Implemented evidence-based interventions by enhancing provider reviews from monthly to bi-weekly improving overall patient satisfaction with care process.
Facilitated appointments and transportation for patients, streamlining access to essential medical services.
Special Needs Educator
Beis Ezra Day Habilitation Center
Brooklyn , NY
09.2010 - 01.2012
Ran program for adults with special needs, Autism and Down's Syndrome
Developed and executed curriculum and activities aimed to help students integrate and gain semi-autonomy in daily life.
Helped students achieve growth in motor, social, and cognitive skills.
Delivered effective and differentiated classroom instruction to range of neurodiverse students.
Led activities that developed students' physical, emotional, and social growth.
Instructed students: 1) across multiple classifications and degrees of special needs. 2) with physical and cognitive disabilities. 3) with moderate to severe autism to increase life skills.
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Education
Bachelor of Science - Public Affairs (BSPA)
CUNY Baruch
New York, NY
12.2012 - 12.2017
Skills
Adobe Acrobat Pro
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Timeline
Agency Manager
Children's Learning Ladders Corp.
01.2021 - Current
Chef Owner
Chef Dina Catering, Selma + Vee Catering
06.2017 - 03.2020
Chef De Partie
Noodle Bar [Momofuku]
06.2015 - 05.2017
Bachelor of Science - Public Affairs (BSPA)
CUNY Baruch
12.2012 - 12.2017
Managed Long Term Care Coordinator
Preferred Healthcare
12.2011 - 01.2014
Special Needs Educator
Beis Ezra Day Habilitation Center
09.2010 - 01.2012
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