Alejandra Mendoza Lara
Carter Lake,IA
Summary
Highly motivated and organized individual, eager to utilize time management and organizational skills across diverse settings. Providing excellent customer service. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
MK Attendant
Guckenheimer
Council Bluffs, IA
09.2022 - Current
- Assisted in stocking shelves with merchandise in an organized manner according to company procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Participated in ongoing training to enhance job skills and knowledge.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Maintained cleanliness and orderliness of facilities, ensuring a welcoming environment.
Cashier
Caseys General Stores Inc
Carter Lake, Iowa
12.2019 - 01.2023
- Resolved customer complaints professionally in accordance with company policy.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Construction Supervisor
KB Building Services
Omaha, NE
07.2022 - 08.2022
- Ensured that all safety protocols were strictly followed at all times throughout the duration of the project.
- Developed effective strategies for dealing with difficult situations such as weather delays or labor shortages.
- Monitored construction progress, communicated project updates and identified potential problems or delays.
- Coordinated construction planning, material resources, and staff scheduling to ensure on-time, under-budget completion for profitable projects.
Janitorial Worker
ABM Industries
Omaha, NE
12.2020 - 08.2022
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Kept business entrances clean, tidy and professional in appearance.
- Completed routine maintenance checks, notifying management of needed repairs.
Childcare Supervisor
Kids & Company
Council Bluffs, IA
06.2018 - 05.2021
- Provided guidance to staff members on how best to handle challenging situations involving children.
- Instructed staff on proper child care techniques and strategies for dealing with difficult behaviors.
- Assisted in developing behavior management plans that are tailored to individual children's needs.
- Encouraged children's social interaction through cooperative games or outdoor activities.
- Reviewed incident reports submitted by staff members regarding any injuries or illnesses occurring at the center.
- Organized and supervised field trips for students with transportation safety in mind.
- Ensured the health and safety of all children in the facility by adhering to established standards and regulations.
Education
High School Diploma -
Thomas Jefferson High School
Council Bluffs, IASkills
- Customer service
- Problem solving
- Time management
- Strong work ethic
- Communication skills
- Teamwork and collaboration
- Organizational skills
- Self motivation
- Guest services
- Multitasking Abilities
- Dependable and responsible
Accomplishments
- Consistently maintained high customer satisfaction ratings.
Certification
- CPR
- ServSafe Food Handler
Education and Training
other
Languages
Spanish
Languages
Spanish
First Language
English
Proficient
C2
Timeline
MK Attendant
Guckenheimer
09.2022 - Current
Construction Supervisor
KB Building Services
07.2022 - 08.2022
Janitorial Worker
ABM Industries
12.2020 - 08.2022
Cashier
Caseys General Stores Inc
12.2019 - 01.2023
Childcare Supervisor
Kids & Company
06.2018 - 05.2021
High School Diploma -
Thomas Jefferson High School