Alejandro Castillo Mesias

- Monitored boutique stock levels and sales performance to determine optimal product assortments, recommending and executing strategic actions to enhance sales.

- Collaborated effectively with international merchandising and operations teams to align inventory strategies with global standards.

- Engaged with boutique staff to address stock availability inquiries, providing support for special orders and other product-related requests.

- Managed inbound and outbound product flows, including returns, to local and international vendors, implementing stock reduction and maximization strategies.

- Developed and maintained comprehensive reports, creating sales, stock, and transfer dashboards specific to the jewelry sector to inform decision-making and drive sales performance.

• Organizing and monitoring inventory levels to maximize efficiency
• Coordinating stock transfer to other locations based on sales trends
• Implementing and monitoring process of exchanges, return and cash impact
• Ensuring that merchandise shipments are being received and displayed within the company`s expectations
• Managing daily a large volume of deliveries
• Facilitates the process for the store of the SKU`s being introduced to the market
• Maintain a strong and close relation with the Customer Store Advisors in order to support the business and the sale
• Processing E-commerce orders.

• Organizing and monitoring inventory levels to maximize efficiency
• Coordinating stock transfer to other locations based on sales trends
• Implementing and monitoring process of exchanges, return and cash impact
• Ensuring that merchandise shipments are being received and displayed within the company`s expectations
• Managing shipments, damages, transfers, markdowns, seasonal floor sets and store supplies
• Acting as team leader for tasks that involve facilitating communication between coworkers and upper management
• Providing exceptional customer service experience by exceeding their needs and demonstrating an excellent knowledge of the products
• Ensuring the achievement of individual and store goals
• Building and strengthening relationships with customers, dealing with different nationalities and personalities and putting always the customers at ease.

• Monitoring the property market to identify individuals with interest in property to convince them and secure a brokering deal
• Accompanying customers promptly and responded to questions with knowledgeable service
• Maintaining productive relationships with existing customers through exceptional follow-up after sales.

• Maintaining company availability on stock levels to agreed company targets, reporting on exceptions
• Monitoring stock intakes, spends and sales performance
• Organizing stock by placing it in specific areas in order to avoid being damaged; inventory management and control SAP
• Inventory Auditor for the brand's establishments in Spain and France
• Finance control skills: Month-end closure, financial control reporting set-up, implementing process for new opening and store maintenance
• Dealing with online orders/ dealing with customers and head office
• Answering enquiries from customers, giving advice and guidance on products selection to customers
• Alongside the Store Manager and under his supervision, ensuring and providing best customer service by recognizing, anticipating and satisfying customer's needs, meeting operational expectations by implementing and maintaining high retail standards
• Supervising cash purchases, exchanges and returns/ Managing returns, orders and alterations
• Detecting staff requirements and motivating the team.

• Monitoring stock intakes, spends and sales performance
• Inventory management and control
• Collection replenishments
• Daily cash out
• Product quality management, handling repairs and returns.

• Assisting the Stock Manager in daily business and tasks
• Managing and controlling the stock levels, deliveries and stock transfers
• Liaising with stores on any stock related issues and procedures
• Making sure the product is fully stocked and strategically placed in order to avoid being damaged
• Keeping a neat and orderly stock room.