Aleksandra Jovanovic

• Regional Deployment Co-Lead for M365 Services and Applications in Switzerland
• Service Adoption Specialist for M365 Applications and Services /Switzerland (MS Teams)
• WorkLab Project IT Manager: IT Support/Delivery Manager, testing MTR Rooms solutions, Cisco and Poly IT Solutions, collecting feedback and delivering training
• IT Business Advisory Board- CH regional host for monthly meetings with business stakeholders across the board
• IT Communication Manager and the Adoption Engagement partner for Microsoft
• Modern Workplace/Digital Workplace Project – communication for roll-out
• OCM Value Stream member, MS Teams User Experience - training content and delivery

• New Way of Working (NWOW): the global programme analyzing and setting a future IT technology paradigm triggered by COVID-19 crisis
• PMO/Business Analyst for two Valuestreams (IT Technology and IT Risk Mitigation), responsible for defining governance and workstream set up, survey setup for identifying gaps in IT Technology
• Stakeholder management: interviews with N-2 SMEs
• Final report out with recommendations for improvement and implementation in IT Technology Strategy for 2021 based on an extensive surveys across all regions

• Develop and execute Change Management and Training Plan for the main IT initiative (data governance, data consumption, application landscape)
• Develop and execute communications strategy the main project in CRO office (digital strategy)
• Deliver training assessment and training plan development
• Develop and implement key stakeholder (CRO executive team) engagement strategy, team change impact and people transformation analysis, reporting internally & externally, project status update, general stakeholder management

• Project and Process Manager of projects with internal and external focus e.g with the World Energy Council
• ECM Office Team Lead (2014-2018), vocational trainer (4+ years)
• HR/Training: training design and development, change management (Priority initiative on sales KPIs)
• Innovation: innovation platform implementation and campaign management
• Communication: develop communication plans, newsletters, Intranet

Projects:

• IT & Digital Marketing: Pilot project for implementing Pitcher (iOS app) for marketing collateral (20+ pilot users, stakeholders and sponsors: EB, MDs in sales)

• IT Innovation Manager: Employee Award for the Innovation Campaign for EMEA Sales (impacted 600+) on the external platform as an idea dropbox (Sponsors: 6 MDRs in sales and business strategy development)

• HR: designed global training for cross-selling regional sales strategy (50+ end users), acknowledged as one of the most successful sales trainings (stakeholders: N-3, sponsor: MDR)

• HR & Change Management: Talent Strategy Workstream Lead on business development Priority Initiative

• Responsible PMO within “Design & Development” workstream on a major IT programme (One PPM)
• Developing and managing the UAT process and cases, definition of processes and procedures to support the design of new features on the new project portfolio platform
• Prepare, coordinate various Steering Committees, identify and actively manage champion network, project planning, book of work management
• Develop use cases and conduct UAT, stakeholder and communication management, up to date reporting to all stakeholders including project team, update project documents

• Internal communications, newsletter, Intranet, events and conferences management
• Launch of communication activity tracking tool, monthly publishing of events and speaking engagements for CEO/EB
• Support to Global Head of Corporate Communications