Aleksandros Cakalli
Waiter
Athens
Summary
Dedicated and experienced waitress with a strong passion for delivering exceptional customer service. Skilled in multitasking, communication, and creating a welcoming atmosphere for guests. Committed to ensuring a seamless dining experience with a focus on efficiency and attention to detail
Overview
7
7
years of professional experience
Work History
Head Waiter
La Plage Noire
2022.05 - 2023.10
- Greeted new customers, discussed specials, and took drink orders.
- Managed food resources, memorized orders, and coordinated customer service.
- Trained staff members on use of POS system.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
Head Waiter
Esplanade
2020.01 - 2022.02
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Supervised server staff and simultaneously served personal section of tables.
Head Waiter
Food Mall Fabrica
2019.05 - 2019.11
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
Head Waiter
Souvlaki Story
2018.05 - 2018.11
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Trained staff members on use of POS system.
Head Waiter
Dexamenh
2017.04 - 2018.05
- Conducted regular performance evaluations for wait staff to continually improve service quality.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Ensured compliance with health department regulations through consistent monitoring of cleanliness standards throughout the dining area.
Head Waiter
Barallagi
2017.01 - 2017.03
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
- Trained staff members on use of POS system.
Education
High School Diploma -
5o Lukeio
Zwgrafou,Athens 2001.04 -
Skills
Cleanliness
Order Taking
Food presentation
Handling Complaints
Wine pairing
Special Event Coordination
Reservation Management
Languages
Albanian
Advanced (C1)
English
Advanced (C1)
Timeline
Head Waiter
La Plage Noire
2022.05 - 2023.10
Head Waiter
Esplanade
2020.01 - 2022.02
Head Waiter
Food Mall Fabrica
2019.05 - 2019.11
Head Waiter
Souvlaki Story
2018.05 - 2018.11
Head Waiter
Dexamenh
2017.04 - 2018.05
Head Waiter
Barallagi
2017.01 - 2017.03
High School Diploma -
5o Lukeio
2001.04 -
Similar Profiles
Varsha GhanashVarsha Ghanash
Front Desk Clerk at Royal Islander Club - La Plage & La TerrasseFront Desk Clerk at Royal Islander Club - La Plage & La Terrasse
Kameryn SchatKameryn Schat
General Manager of Operations at Le Cafe De La PlageGeneral Manager of Operations at Le Cafe De La Plage
Kevin MargritKevin Margrit
Supervisor at Bar La PlageSupervisor at Bar La Plage