Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
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Alessandra Ghezzi

Wollerau,Schwyz

Summary

Dynamic professional with strong communication skills and a proven ability to build effective teams. Adept at problem-solving and fluent in multiple languages, ensuring seamless interaction in diverse environments. Proficient in Microsoft Office, contributing to efficient and organized work processes.

Overview

29
29
years of professional experience
8
8
years of post-secondary education

Work history

Senior Client Liaison

Nielsen
Oxford, United Kingdom
10.2012 - 10.2022
  • Manage operational activities and develop client relationship both in the Manufacturer and Retailer Space. Clients I worked with in the UK have been MARS (Pet, Food & Chocolate), United Biscuits, COOP and SAINSBURYS
  • Interact closely with the client to identify their needs, translate them into datasets for internal and external analysis
  • Interact internally with Commercial Client Managers and Analysts, working together to achieve the best results for our clients

Senior Online Programmer

Nielsen
Oxford, United Kingdom
03.2006 - 10.2012
  • Program and broadcast online surveys
  • Check collected data and provide accurate statistical reporting on projects
  • Interact closely with project managers and research analysts
  • Serve as liaison between research organizations across different regions

Tabulation Analyst

Nielsen
Oxford, United Kingdom
09.2004 - 03.2006
  • Write programs, process and check collected data to produce data tables for senior executives/ project managers to analyze

Senior Optical Advisor

Dollond & Aitchinson
Woking, United Kingdom
01.1999 - 06.2001
  • Ensured a smooth customer journey from pre-test to dispensing, enhancing overall satisfaction.
  • Trained new staff members effectively, resulting in quick integration into the team.
  • Handled complaints professionally, resolving issues swiftly to maintain high levels of customer satisfaction.
  • Provided excellent customer service by recommending suitable eyewear and lenses.

Accountant

Scolari Accountant
Milan, Italy
07.1993 - 08.1998
  • Prepared monthly and yearly balance sheets, ensuring accuracy.
  • Managed financial reporting processes resulting in enhanced transparency.
  • Generated invoices based on established accounts receivable schedules and terms.

Education

Bachelor of Science - Computing

Oxford Brookes University
Oxford / United Kingdom
09.2001 - 07.2004

Diploma of Higher Education - Accountancy

M. Bianchi College
Monza / Italy
09.1988 - 06.1993

Skills

  • Communication skills
  • Team building
  • Problem-solving
  • Multilingual
  • Knowledge of Microsoft Office

Languages

Italian
Native
English
Fluent
French
Elementary
German
Beginner

Affiliations

  • Tennis
  • Road Bike
  • Gym
  • Hiking
  • Cooking

References

References available upon request.

Timeline

Senior Client Liaison

Nielsen
10.2012 - 10.2022

Senior Online Programmer

Nielsen
03.2006 - 10.2012

Tabulation Analyst

Nielsen
09.2004 - 03.2006

Bachelor of Science - Computing

Oxford Brookes University
09.2001 - 07.2004

Senior Optical Advisor

Dollond & Aitchinson
01.1999 - 06.2001

Accountant

Scolari Accountant
07.1993 - 08.1998

Diploma of Higher Education - Accountancy

M. Bianchi College
09.1988 - 06.1993

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Alessandra Ghezzi