Alexandra NTINTIFA
Meyrin,Switzerland
Summary
Experienced Protocol Officer with a strong background at CERN and the European Parliament, specializing in VIP coordination, diplomatic protocol, and high-level visits.
Skilled in managing high-profile engagements, advising on protocol procedures, and liaising with senior stakeholders to ensure seamless events. Complemented by HR experience, with a detail-oriented, multilingual approach in fast-paced international environments.
Overview
12
12
years of professional experience
Work history
Protocol Officer
CERN
Geneva, Switzerland
11.2021 - 02.2026
- Prepared programmes and coordinating visits to CERN by Heads of States, Government, Ministers, Ambassadors, and other high-level officials
- Prepared and coordinated VIP events and official ceremonies held at CERN
- Organised luncheons/receptions and other events hosted by CERN Directorate
- Provided guidance and advice to permanent missions of Member States, Associate Member States, Observers and Non-Member States on protocol usage and practice, order of precedence etc
Recruitment and sourcing specialist
European Parliament
Brussels, Belgium
04.2021 - 10.2021
- Managed the entire cycle of the Recruitment procedure in HRM Portal
- Handled CVs and sourced candidates from EU Institutions' candidate pool & European Parliament's (EP) spontaneous applications pool
- Organised Interview through Webex, Zoom and Microsoft Teams
- Posted job vacancies and internal staff moves in EP Intranet Page
- Handled the contract prolongations and early terminations on ERP
- Prepared probation and evaluation reports in ERP-Streamline
- Assisted in the preparation of KPI's and HR metrics
- Assisted in the organisation of the L&D events and trainings
Human Resources Schuman Trainee
European Parliament
Brussels, Belgium
10.2020 - 03.2021
- Assisted with the management of requests for traineeships with the Members of the European Parliament
- Checked the validity of documents and process applications in CRM
- Supported the HR team in the whole cycle of the recruitment of Members' trainees
- Provided information on traineeships to the Members, their Accredited Parliamentary assistants, and their trainees.
- Contact person for other Units for current onboarding recruitment procedures
Administrative Student
CERN
Geneva, Switzerland
02.2019 - 04.2020
- Organized weekly staff meetings, transcribed meeting minutes and tracked project statuses
- Assisted in the Recruiting procedure using SmartRecruiters platform
- CV screening, interview organising & participation on candidates' evaluation
- Processed invoices and travel expenses using EDH System
- Informed new employees on administrative procedures, CERN policies and performance standards
- Created PowerPoint presentations for the newcomers
- Updated the section website with DRUPAL 8 (HSE.cern.ch/rp-SP)
Order Desk Specialist
Samsung Electronics
Athens, Greece
10.2017 - 01.2019
- Managed the monthly promos and pricing through ERP System
- Maintained the connection with the client and addressing any discrepancies between price and quality, ensuring that the Terms and Conditions are respected
- Followed the delivery process until the invoice is issued
- Prepared specific reports concerning the ordering process.
Administrative assistant
Delta Finance Consulting
04.2017 - 09.2017
- Performed general office duties
- Coordinated the communication with candidates and scheduled interviews
- Prepared the Engagement and Termination Forms of Employees
- Monitored CEO's work calendar and scheduled meetings and travels
- Provided logistical support for programs, meetings, and events
- Updated Company's website and social media accounts & Newsletter
Intern for International Relations
Bank of Greece, Hellenic Parliament
Athens, Greece
01.2014 - 07.2016
- Participated in the Parliamentary Assemblies, drafting minutes
- Participated in the recruitment procedure of new interns by screening CVs and drafting notes for the evaluation of candidates after the interviews
Education
Master of Science - Master of Business Administration & Management
Panteion University of Social and Political Science
Athens, Greece 12.2017 - 06/2019
Bachelor of Science - International, European & Economic Studies
University of Piraeus
Piraeus, Greece 09.2012 - 09/2016
Skills
- VIP event planning and coordination
- Sensitive information management
- Preparation and drafting of official correspondence for high-level officials in French and English
- CERN CRM systems
- Microsoft Office package
- Confidential correspondence handling
- Effective time management
- Resilience under pressure
- Customer Service
- Diplomatic and ceremonial protocol and etiquette
- Complex logistics coordination
Languages
French C2
English C2
Greek C2, Native
Accomplishments
3rd place out of 250 participants in the Balkan essay competition organized by South-East European Cooperation Process Parliamentary Assembly (SEECP PA)
Affiliations
- Volleyball player
- Swimmer
Timeline
Protocol Officer
CERN
11.2021 - 02.2026
Recruitment and sourcing specialist
European Parliament
04.2021 - 10.2021
Human Resources Schuman Trainee
European Parliament
10.2020 - 03.2021
Administrative Student
CERN
02.2019 - 04.2020
Master of Science - Master of Business Administration & Management
Panteion University of Social and Political Science
12.2017 - 06/2019
Order Desk Specialist
Samsung Electronics
10.2017 - 01.2019
Administrative assistant
Delta Finance Consulting
04.2017 - 09.2017
Intern for International Relations
Bank of Greece, Hellenic Parliament
01.2014 - 07.2016
Bachelor of Science - International, European & Economic Studies
University of Piraeus
09.2012 - 09/2016