Hi, I’m
Alican Kapti
Travel Expert/Manager
Aarburg
Summary
Dynamic tourism professional with a demonstrated field and academic experience of effectively managing diverse responsibilities and inspiring team achievements with precision and enthusiasm.
Overview
26
years of professional experience
13
years of post-secondary education
5
Languages
Work History
Bookmundi.com
Travel Expert
1 2019 - Current
Job overview
- Customized memorable and exquisite travel itineraries and vacations for customers planning travel to Switzerland or Turkey.
- Designed, planned, and operated over 500 tours in Switzerland and Turkey ensuring seamless execution and customer satisfaction.
- Served as tour guide in group tours and also as driver-guide in private tours
- Uploaded online tours targeting global tourism markets, enhancing visibility and accessibility of travel options.
- Coordinated with other industry professionals like tour guides, hotels, transportation providers to ensure seamless travel experiences for clients.
Sunnova Travel Agency
Travel Expert and Travel Consultant
10.2018 - 11.2022
Job overview
- Established brand new travel business with remarkable success, demonstrating entrepreneurial prowess and vision in establishing thriving travel enterprise.
- Enhanced travel business to forefront of nation's travel industry, distinguishing it as top-tier agency renowned for its unparalleled expertise in crafting private and customized tours.
- Managed and operated over 150 tours per year
- Administered customer surveys to measure satisfaction with services and better understand desires and expectations
- Collaborated with team members to share knowledge, ensuring that all staff were up-to-date on industry trends and best practices
Northa Travel
Travel Expert and Travel Consultant
09.2016 - 10.2018
Job overview
- Organized memorable and exquisite travel itineraries for multi-city trips, balancing client preferences, and vacations for customers.
- Provided exceptional customer service by proactively addressing client inquiries via phone calls or emails in timely manner
- Operated over 40 tours per year
- Organized group tours, managing logistics to ensure smooth operations and positive experiences for participants
- Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered
Universities And Research Centers
Academic Experience
07.1998 - 09.2016
Job overview
- Involved in teaching activities in various institutions in USA and Turkey.
- Coordinated and supervised academic advising activities.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Developed and implemented student success initiatives to recognize and encourage achievement.
Education
Lucerne University of Applied Sciences And Arts (HSLU)Lucerne, Switzerland
Master in International Tourism Management
09.2024 - Current
Lucerne UniversityLucerne, Switzerland
Academic Integration Program
02.2024 - Current
University of North TexasDenton, TX
PhD in Public Administration
08.2004 - 08.2009
University of Texas At DallasDallas, TX
Graduate Certificate in Leadership And Development
12.2005 - 08.2006
Kocaeli UniversityKocaeli, Turkey
Master in Management Sciences
09.2001 - 06.2004
College of Security SciencesAnkara, Turkey
Bachelor of Arts
09.1994 - 07.1998
Skills
Inspirational Travel Designs
Efficient Tour Operations
Diversity and Complexity Management
Effective Communication
Timeline
Lucerne University of Applied Sciences And Arts (HSLU)
Master in International Tourism Management
09.2024 - Current
Lucerne University
Academic Integration Program
02.2024 - Current
Travel Expert and Travel Consultant
Sunnova Travel Agency
10.2018 - 11.2022
Travel Expert and Travel Consultant
Northa Travel
09.2016 - 10.2018
University of Texas At Dallas
Graduate Certificate in Leadership And Development
12.2005 - 08.2006
University of North Texas
PhD in Public Administration
08.2004 - 08.2009
Kocaeli University
Master in Management Sciences
09.2001 - 06.2004
Academic Experience
Universities And Research Centers
07.1998 - 09.2016
College of Security Sciences
Bachelor of Arts
09.1994 - 07.1998
Travel Expert
Bookmundi.com
1 2019 - Current
Accomplishments
- Customized over 2.000 travel itineraries
- Operated over 500 private and group tours
- Organized 9 national and international events
- Participated 17 projects at national and international level
- Delivered 7 in-service training programs
- Published 34 publications through journals and books
- Presented 17 presentations in conferences
- Certificate of Excellent Service, Bookmundi APS, Denmark, 2023, 2024.
- Social Sciences Publications Mansion Award, Turkish Science Academy (TBA), Turkey, 2014
- UNT Academic Achievement Scholarship 2005-2008, USA
- UNT College of Public Affairs and Community Service Student Travel Grant, USA, 2007
- Robert B. Toulouse School of Graduate Studies Graduate Student Travel Grant, USA, 2006
- The Nicest Student Award of 2005, IELI, University of North Texas, USA
Voluntary Projects
- American Red Cross Dallas Chapter, Denton Disaster Action Team Member, 2005-2008
- Interpreter for foreigner patients in Aarau and Zofingen Hospitals in Aargau, Switzerland, 2022-2024
- HEKS Garten Project Zofingen, Aargau, Switzerland, 2023-2024