Andrei Laszlo
Brescia
Summary
Diligent and dedicated butler with 3 years of experience handling very affluent clients. Exemplary communication and administrative skills. I have demonstrated a 5-year history of ability to anticipate employers' needs and maintain business organization. Diligent and dedicated Butler with [Number] years of experience in [Type] management. Exemplary communication and administrative skills. Offering demonstrated [Number]-year history of anticipating employer needs and keeping affairs organized.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Butler
Badrutt's Palace Hotel
06.2023 - 04.2024
- Enhanced guest experiences by providing personalized and attentive services as per their preferences.
- Handled confidential personal information with discretion and sensitivity, preserving trust between employer and employee.
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
- Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
Butler
Badrutt's Palace Hotel
11.2022 - 04.2023
- Check-in and check-out services
- Organization of all customer activities Master of Forbes 5-star standards
- Enhanced guest experiences by providing personalized and attentive services as per their preferences.
Front Office Agent
Hotel La Tureta
05.2022 - 10.2022
- Organizations of staff work schedules
- Assistant to the director
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
Butler
Badrutt's Palace Hotel
10.2021 - 04.2022
- Mastery of Forbes 5-star standards suitcase packing and unpacking service
- Enhanced guest experiences by providing personalized and attentive services as per their preferences.
- Ensured seamless operations in the household by efficiently managing day-to-day tasks, including cleaning, cooking, and laundry.
Breakfast Manager
Hotel La Tureta
04.2021 - 10.2021
- Managed daily operations for a smooth-running breakfast shift, resulting in increased guest retention.
- Supervised a team of servers and kitchen staff, fostering a collaborative work environment and high employee morale.
- Implemented cost-control measures to optimize inventory management and reduce food waste.
Night audit and Reception Internship
Golf Hotel René Capt
03.2020 - 02.2021
- Effective and proactive collaboration with colleagues and superiors, working in full synergy with the team to achieve the set objective
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
Service and Bar internships
Grand Hotel Suisse Majestic Autograph Collection
07.2019 - 02.2020
- Excellent management of workload and professional relationships, responding with calm and balance even to the most challenging situations.
- Skilled at working independently and collaboratively in a team environment.
Chef de partie
The Wiltshire Hotel Golf-Leisure
08.2017 - 08.2018
- Supervising the preparation and cooking of meals checking portioning and serving
- Enhanced kitchen efficiency by streamlining prep work and implementing time-saving techniques.
- Reduced food waste by carefully monitoring inventory levels and adjusting orders accordingly.
Pizza maker
La Bottega della pizza
01.2015 - 03.2016
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
Education
Hospitality Management -
SSSAT State And Tourism Hotel Management School
Belinzona 07.2021
High School Diploma -
I.P.S.S.A.R Caterina De Medici
Desenzano Del Garda 06.2017
Skills
- Schedule Setting
- Administrative Organization
- Housekeeping Services
- Team Supervision
- Inventory management
- Speech Clarity
Languages
Italian
Bilingual or Proficient (C2)
Romanian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Hungarian
Upper intermediate (B2)
German
Intermediate (B1)
Certification
Employee of the month, at Badrutt's palace hotel.
Award won among more than 300 employees.
Timeline
Senior Butler
Badrutt's Palace Hotel
06.2023 - 04.2024
Butler
Badrutt's Palace Hotel
11.2022 - 04.2023
Front Office Agent
Hotel La Tureta
05.2022 - 10.2022
Butler
Badrutt's Palace Hotel
10.2021 - 04.2022
Breakfast Manager
Hotel La Tureta
04.2021 - 10.2021
Night audit and Reception Internship
Golf Hotel René Capt
03.2020 - 02.2021
Service and Bar internships
Grand Hotel Suisse Majestic Autograph Collection
07.2019 - 02.2020
Chef de partie
The Wiltshire Hotel Golf-Leisure
08.2017 - 08.2018
Pizza maker
La Bottega della pizza
01.2015 - 03.2016
Hospitality Management -
SSSAT State And Tourism Hotel Management School
High School Diploma -
I.P.S.S.A.R Caterina De Medici
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