Andressa Oliveira
Dietikon
Summary
Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings.
Overview
9
9
years of professional experience
Work History
Sales Agent
Wise Up – Wiser
06.2020 - Current
- Online sales agent;
- Responsible for the promotion and sales of online English courses at Wise Up English School;
- Increased sales and customer satisfaction through personalized servicing;
- Assisted call-in customers with questions and orders.
Airbnb Manager /Housekeeper
Trimoso GmbH, Property Rental Startup
04.2018 - 12.2019
- Communication and co-ordination with Tenants and Guests;
- Apartment Advertisement - Manage the complete booking process;
- Worked with front desk to respond promptly to all guest requests;
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Sales Assistant
Tiffosi Denim
01.2017 - 01.2018
- Helped customers locate products and checked store system for merchandise at other sites;
- Assisted customers with prompt and polite support in-person and via telephone;
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Front Desk Receptionist
Visabeira Global
01.2016 - 06.2017
- Responsible for the reception area of the business;
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees;
- Scheduled, coordinated and confirmed appointments and meetings.
Medical Receptionist
Medical Center Viseu
08.2014 - 12.2015
- Coordinated patient scheduling, check-in, check-out and payments for billing;
- Helped patients complete necessary medical forms and documentation;
- Checked patient insurance and health history to keep information current;
- Supported office staff and operational requirements with administrative tasks.
Education
Sciences and technologies -
Alves Martins High School
ViseuEnglish and Spanish - undefined
International Language School and Forbes School
Bachelor’s Degree - Bioengineering
Beira Interior University – UBI
CovilhãSkills
- Great communication skills;
- Pro-active mindset;
- Available to learn and explore new jobs;
- IT skills and competences;
- Microsoft Word, Excel and Power Point;
- Thorough understanding of social media and social media analytics;
- Knowledge SEO techniques;
- Marketing Ads using Adobe Illustrator on social media channels;
- Excellent Written and Verbal Communication;
- Safety and Cleanliness Standards
Languages
English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
German
Elementary (A2)
Timeline
Sales Agent
Wise Up – Wiser
06.2020 - Current
Airbnb Manager /Housekeeper
Trimoso GmbH, Property Rental Startup
04.2018 - 12.2019
Sales Assistant
Tiffosi Denim
01.2017 - 01.2018
Front Desk Receptionist
Visabeira Global
01.2016 - 06.2017
Medical Receptionist
Medical Center Viseu
08.2014 - 12.2015
Sciences and technologies -
Alves Martins High School
English and Spanish - undefined
International Language School and Forbes School
Bachelor’s Degree - Bioengineering
Beira Interior University – UBI
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