Talent Acquisition Partner
Anne Fulvie GUINIKOUKOU
ServiceNow
Fribourg
3
Languages
2
Certification
10
Years of experience
Senior Talent Acquisition Partner with 10+ years of recruiting and HR experience across EMEA. Currently supporting ServiceNow's Go-to-Market and Solution Consulting organizations across Switzerland, Germany, Austria, France, Poland, and the Nordics. Experienced in recruiting Solution Consultants, Advisory Solution Consultants, Solution Architects, Enterprise Sales professionals, Customer Success talent, and leadership profiles in competitive markets. I partner closely with hiring managers, Directors, Vice Presidents, HR Business Partners, Finance, Compensation, Legal, Global Mobility, and Immigration teams to understand business needs, define hiring strategies, and build strong talent pipelines. Over the past few years, I have supported the growth of ServiceNow teams across Central and Northern Europe, delivering approximately 47 hires annually while maintaining a 100% offer acceptance rate and strong hiring manager and candidate satisfaction scores. What motivates me most is building lasting relationships, creating a positive candidate experience, and helping teams grow with the right people.
Work History
Senior Talent Acquisition Partner
4 Years 11 Months- Executed end-to-end recruitment across EMEA for Solution Consulting, Advisory Solution Consulting, Solution Architecture, Enterprise Sales, Customer Success, and leadership roles.
- Maintained a 100% offer acceptance rate through strong stakeholder management, candidate engagement, and partnership with hiring teams.
- Achieved a 100% offer acceptance rate through strong stakeholder management, candidate engagement, and partnership with hiring teams.
- Assisted over 25 hiring managers, Directors, and Vice Presidents across various business functions and countries.
- Managed 15 to 35 concurrent requisitions aligned with business priorities and hiring demands.
- Supported workforce planning by leveraging hiring data and market insights to align with business priorities.
- Built talent pipelines through LinkedIn Recruiter, Beamery, referrals, networking, and direct sourcing.
- Collaborated closely with HR Business Partners, Compensation, Finance, Legal, Global Mobility, and Immigration teams during the hiring process.
- Contributed to 37% female hires in 2024 through proactive sourcing and diverse candidate pipelines.
- Achieved Candidate NPS and Hiring Manager Satisfaction scores of 3.97 to 4.5 out of 5, reflecting strong stakeholder engagement.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist - Human Resources (CIS-HR).
- Led end-to-end recruitment processes for diverse technical and non-technical roles across global teams.
- Collaborated with hiring managers to identify staffing needs and create tailored job descriptions aligned with business goals.
- Utilized advanced applicant tracking systems to streamline recruitment workflows and improve candidate experience.
- Analyzed recruitment metrics to drive continuous improvement in sourcing effectiveness and time-to-fill rates.
- Implemented data-driven decision-making practices, utilizing applicant tracking systems and reporting tools to analyze recruitment metrics.
- Established strong relationships with hiring managers to understand their unique needs and develop tailored recruitment strategies.
- Developed employer branding initiatives to attract high-quality candidates and position the company as an employer of choice.
- Negotiated offers with candidates, balancing organizational needs with individual requirements to secure top talent for key roles.
- Managed full-cycle recruiting process, ensuring a positive candidate experience from initial contact through onboarding.
- Optimized job postings for maximum visibility, leveraging SEO techniques and targeted social media campaigns.
- Partnered with internal stakeholders such as HR business partners, compensation specialists, and legal teams to address complex recruitment challenges effectively.
- Supported diversity and inclusion efforts by creating inclusive job descriptions and partnering with diverse organizations for outreach opportunities.
- Participated career fairs and networking events targeting specific industries or skill sets in alignment with company objectives.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Global Recruitment Consultant
1 Year- Managed international recruitment assignments, delivering tailored talent solutions across multiple industries.
- Managed full-cycle recruitment from business development to placement.
- Conducted market mapping, sourcing, candidate assessment, and offer negotiations.
- Executed market mapping and sourcing strategies, enhancing candidate assessment and streamlining offer negotiations.
- Built long-term relationships with candidates and clients.
HR Assistant
11 Months- Coordinated recruitment activities and maintained HR administration to streamline hiring process.
- Developed job descriptions, contracts, interview guides, and employee documentation to ensure compliance and clarity.
- Contributed to employee relations and performance management activities to foster a positive workplace culture.
- Assisted in onboarding new hires, ensuring compliance with company policies and procedures.
Recruiter
7 Months- Sourced and assessed candidates, enhancing talent acquisition across multiple industries.
- Conducted interviews and prepared candidate evaluation reports, facilitating informed hiring decisions.
- Supported client development and recruitment projects, contributing to successful talent placements.
- Conducted comprehensive interviews and assessments to identify top talent for various positions.
- Coordinated schedules to arrange management interviews with applicants.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
HR Officer
1 Year 1 Month- Coordinated recruitment, employee administration, training, and performance management activities to enhance workforce effectiveness.
- Developed and implemented HR policies to enhance organizational effectiveness.
- Streamlined recruitment processes, improving candidate selection and onboarding efficiency.
- Facilitated training programs to promote employee development and retention.
HR Assistant
1 Year 7 Months- Coordinated recruitment and onboarding processes, enhancing employee administration and training activities.
- Streamlined recruitment processes by managing candidate screening and scheduling interviews.
- Maintained employee records using HRIS, ensuring data accuracy and compliance with regulations.
- Assisted in onboarding new hires, enhancing orientation programs for improved retention rates.
- Coordinated recruitment processes, managing applicant screening and scheduling interviews.
- Supported payroll processing by verifying timekeeping records and addressing discrepancies.
- Maintained employee records using HRIS, ensuring data accuracy and confidentiality.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Education
Master of Advanced Studies (MAS) - Human Resources Management
Certificate of Advanced Studies (CAS) - General Management
Skills
LinkedIn Recruiter
Beamery
SmartRecruiters
Workday
ServiceNow
Data-Driven Recruitment
Recruitment Metrics
Workforce Analytics
Workforce planning
Certification
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist - Human Resources (CIS-HR).
Languages
French (Native)
English (Fluent)
German (Basic)
Timeline
Senior Talent Acquisition Partner
ServiceNow
10.2021 - CurrentRead More
Global Recruitment Consultant
N1 Executive
08.2019 - 08.2020Read More
HR Assistant
ASDEV Afrique
01.2010 - 12.2010Read More
Recruiter
Talent Plus Conseils
05.2009 - 12.2009Read More
HR Officer
Kora et Fils
02.2008 - 03.2009Read More
HR Assistant
British American Tobacco Benin
05.2006 - 12.2007Read More
University of Geneva
Master of Advanced Studies (MAS) from Human Resources Management
Read More
University of St. Gallen (HSG)
Certificate of Advanced Studies (CAS) from General Management
Read More
KEY HIGHLIGHTS
- 47 hires delivered annually across EMEA.
- 100% offer acceptance rate.
- Partner with 25+ hiring managers, Directors and Vice Presidents.
- Manage 15-35 concurrent requisitions depending on business priorities and hiring demand.
- Time-to-fill ranging from 7 to 65 days depending on role complexity, seniority and market conditions.
- 37% female hires in 2024.
- Candidate NPS and Hiring Manager Satisfaction scores ranging from 3.97 to 4.5 out of 5.
LEADERSHIP
- ServiceNow | EMEA Interfaith Employee Business Group Lead
- Lead the Interfaith Employee Business Group across EMEA, helping create opportunities for learning, connection, and dialogue across different faiths and backgrounds.
- Partner with employees and business leaders to promote inclusion, belonging, and employee engagement across the region.
Professional Development & Academic Advancement
- 2011 - 2019
- Period dedicated to family, international relocation, and continued professional development.
- Completed advanced studies in Human Resources and General Management while continuing to develop language skills and knowledge of organizational strategy.
- Master Thesis: The Relationship Between Organizational Strategy and HR Outsourcing Practices in Large and Medium-Sized Companies in French-Speaking Switzerland.
HOBBIES
I played basket ball for over 12 years and I am passionate about fashion.