Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Children
Personal Information
Languages
Timeline
Generic

Anne Noel Gerdesic-Haslam

Richterswil

Summary

Highly organized, very strong social skills and attention to detail. Currently responsible for the administrative management of large-scale projects involving numerous interfaces requiring a high level of coordination to ensure that all client meetings are scheduled appropriately and that project deadlines are met efficiently. Organizing time-sensitive projects, where prioritizing and allocating various crucial tasks to ensure timely completion is necessary. A highlight of experience includes leading the Project Management Office (PMO) for a comprehensive Cyber Audit involving three banks, conducted in collaboration with the Swiss Regulatory Authority (FINMA). Management of personnel in the back office.

Focused Administrative leader offering several years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules, and implementing process improvements to increase efficiency.

Resourceful Coordinator with background providing office management and customer and administrative support. Polished in scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and report generation.

Seasoned Senior Administrative Coordinator with substantial experience in managing complex projects and administrative tasks. Showcases strong leadership skills, adept at delegating tasks to ensure efficiency and productivity. Has proven ability to streamline processes, enhance operational workflows, and foster team collaboration. Demonstrated success in implementing strategic initiatives that improve overall organizational performance.

Overview

29
29
years of professional experience

Work History

Senior Administrative Coordinator

KPMG Switzerland
01.2020 - Current
  • Administrative responsibility in large projects with numerous interfaces
  • Coordination of client meetings and scheduling of project deadlines
  • Organization of time-critical projects with prioritization and allocation of numerous time-sensitive tasks
  • PMO (Project Management Office) lead for a three-bank Cyber Audit conducted in conjunction with the Swiss Regulatory Authority (FINMA)
  • Creation of various complex documents using Word, PowerPoint, and Excel for audit and advisory engagements.
  • Administrative collaboration with Controlling to manage WIP tracking and billing for a large Global Wealth Management migration project.
  • People manager, managing back office personnel.
  • Coordinated complex administrative functions to enhance operational efficiency, facilitating seamless communication across departments.
  • Developed and maintained comprehensive filing systems, ensuring quick access to critical documents and compliance with organizational standards.
  • Managed scheduling and logistics for high-level meetings, enabling executives to focus on strategic decision-making and priority tasks.
  • Mentored junior administrative staff, imparting best practices that enhanced team performance and operational support capabilities.
  • Collaborated with cross-functional teams to support strategic initiatives, fostering a culture of cooperation and shared objectives.
  • Resolved conflicts between employees in a professional manner.
  • Arranged travel arrangements and managed company's schedule.
  • Reviewed time sheets for accuracy prior to submission for payroll processing.
  • Compiled monthly statistical reports for management review.
  • Supervised the work of junior administrative assistants as needed.
  • Managed calendars, scheduled appointments, and organized meetings.
  • Processed invoices and reimbursements in a timely manner.
  • Assisted in coordination, direction and fulfillment of special projects.
  • Acted as liaison between departments on behalf of executive staff members.
  • Created purchase orders for internal departments using established guidelines.
  • Assisted in preparing presentations, reports, and correspondence.
  • Performed data entry of confidential information into company systems accurately.
  • Maintained accurate records and files for the department, ensuring their security and confidentiality.
  • Drafted and distributed internal communications, such as memos and newsletters, to keep staff informed of company updates and events.
  • Assisted in the preparation and monitoring of the engagement budget, processing invoices and expense reports to track financial expenditures.
  • Served as the first point of contact for incoming calls and visitors, providing excellent customer service and directing inquiries appropriately.
  • Negotiated with vendors and service providers to secure cost-effective contracts and services for the office.
  • Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
  • Coordinated with IT department to resolve technical issues, ensuring minimal disruption to office operations.
  • Assisted executives with personal tasks and scheduling to optimize their time management and productivity.
  • Managed confidential employee and company documents, ensuring they are securely stored and handled.
  • Facilitated the onboarding process for new hires, including preparing workstations and coordinating orientation schedules.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.

Full Time Mother

01.2009 - 01.2020
  • Next to focusing on raising the children, continued to work as a freelance editor and English Teacher.
  • This includes copy editing for Abstrakt, a publication of the prominent think tank W.I.R.E. in conjunction with Julius Baer et al, editing of academic manuscripts (e.g. for ETH), and providing group and private English language courses to English teachers, at proficiency level.

English Teacher and German-English Translator - Freelance

Zürich
01.2005 - 01.2009
  • Providing private grammar classes.
  • Leading Business English courses, covering preparatory courses for advanced and proficiency levels of the Cambridge Examination.
  • Private coaching sessions in large professional service firms (e.g. Credit Suisse, KPMG, AO Foundation).
  • German-English translation.

Copy Editor - Freelance

Zürich
01.2005 - 01.2009
  • Significant mandates as copy editor for complex surgical manuals for the AO Foundation, a renowned medical publishing house and for W.I.R.E., an ETH associated Swiss think tank for Business, Science and Society.

English Teacher

Jet English School
Meilen
01.2000 - 01.2005
  • English teacher to children and adults at all levels at an English language school.
  • This included preparatory courses for advanced and proficiency examination levels.

Assistant

Satelco AG
Zürich
01.1997 - 01.1998
  • Supported the CEO of a small communications trading equipment company in his daily business.
  • This included calendar and time management, administrative tasks, writing meeting minutes, client billing, and reception services for clients.

Education

Studies in German Literature and Linguistics -

University of Zürich
Switzerland

Bachelor of Arts - Comparative Literature

University of California
California, USA

High School Degree -

Claremont High School
Claremont, California, USA

Skills

  • Microsoft Office Suite
  • Project coordination
  • Client meeting scheduling
  • Time management
  • PMO leadership
  • Document creation
  • Administrative support
  • Cross-department collaboration
  • Conflict resolution
  • Travel arrangements
  • Staff supervision
  • Budget monitoring

Hobbies and Interests

  • Current affairs (political economy)
  • Writing (poetry and short stories)
  • Literature
  • Sports (running, weights, swimming)
  • Next level baking

Children

  • 2009
  • 2011

Personal Information

  • Swiss
  • US
  • Date of Birth: 11/14/74

Languages

English
First Language
German
Proficient
C2
Spanish
Beginner
A1

Timeline

Senior Administrative Coordinator

KPMG Switzerland
01.2020 - Current

Full Time Mother

01.2009 - 01.2020

English Teacher and German-English Translator - Freelance

01.2005 - 01.2009

Copy Editor - Freelance

01.2005 - 01.2009

English Teacher

Jet English School
01.2000 - 01.2005

Assistant

Satelco AG
01.1997 - 01.1998

Studies in German Literature and Linguistics -

University of Zürich

Bachelor of Arts - Comparative Literature

University of California

High School Degree -

Claremont High School
Anne Noel Gerdesic-Haslam