Founder
GOLDxGEMS
12.2022 - Current
- Gold and gems trade using cross-border, bank-to-bank solutions with international partners.
- Providing secured supply of raw commodities and advising on financing and contractual agreements
- Facilitating customer prospection, supply diversification and win-win business relationships.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all teams.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
- Ensured compliance with industry regulations while maintaining ethical business practices at all times.
- Negotiated partnerships with suppliers to reduce costs, enhancing profitability with strategic sourcing.
- Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.