Arnaud Fortier
Saint George
Summary
Dynamic Operational Security Manager with a proven track record at the University of Fribourg, excelling in cybersecurity and system administration. Expert in developing robust ICT security strategies and fostering team collaboration. Adept at vulnerability management, ensuring a secure environment while enhancing user awareness and training. A self-starter committed to continuous improvement.
Overview
27
27
years of professional experience
Work History
Operational Security Manager
University of Fribourg
Fribourg
04.2024 - Current
- Develop, implement and update ICT security strategies
- Manage IT security incidents
- Define and control security practices (software and hardware)
- Coordinate operational security activities with internal teams
- Manage vulnerability monitoring and management processes
- Define mechanisms for detecting suspicious behaviors
- Control the management of security equipment
- Contribute to user training and awareness on security risks
- Ensure technology watch in IT security
- Environments: Windows / Linux / Mac
- Technologies: Windows 10/2012/2016/2019/2022, Linux Ubuntu/RedHat/CentOS/Kali, Mac OSX, Bash, Docker, OpenVAS, Microsoft Defender
System Specialist
University of Fribourg
Fribourg
01.2019 - 03.2024
- Implementation of the Scientific-IT service (ticketing system, documentation, service definition)
- Storage management for researchers
- Analysis and implementation of solution for research groups (REDCap, SWITCH services, websites)
- Researchers' support (script, web solutions)
- Reporting and Infrastructure solution description to the head of IT
- Installation and configuration of services on virtual machines (VMWare/Docker)
- Cybersecurity (setting up scanning politics for servers and workstations and support in fixing vulnerabilities - risks analysis and prioritization)
- Environments: Windows / Linux / Mac
- Technologies: Windows 10/2012/2016/2019/2022, Linux Ubuntu/RedHat/CentOS/Kali, Mac OSX, Bash, Docker, SolarWinds, Dokuwiki, VMware ESXi 6.x&7.x, Splunk, Nagios, Ansible, Isilon, Apache, Nginx, MySQL, PostgreSQL, Veeam, Microsoft SQL Server, Oracle, Flexlm, SLURM, OpenVAS
IT Manager
Advanced Silicon
Lausanne
11.2017 - 01.2019
- Computers, network, servers and services management (50 workstations, 10 servers)
- Infrastructure moving to the new site (Network infrastructure design)
- Sustainability of core services (DHCP/DNS/AD/SVN/Backup/License/ERP)
- IT strategy definition and yearly budget planning
- Standardization of tools and services.
- Documentation of the actual infrastructure, quality reports for risk (Redmine)
- Environments: Windows / Linux / Solaris
- Technologies: Windows 7/10/2003/2008/2012, Linux Ubuntu, Office 365, Redmine, Pro-concept, Odoo, Solaris, Mac OSX, Bash, KVM, VMWare ESXi 6.x, NetApp, Apache, Nginx, MySQL, PostgreSQL, Backup Exec, Microsoft SQL Server, Oracle, business applications (Cadence), Flexlm, IP Phone system, Cisco Wi-Fi, Sophos Firewall
Senior Support Engineer / System Administrator
Bacula Systems
Yverdon-les-Bains
06.2013 - 08.2017
- Ad hoc supervision of the Support Team including training of new members (4).
- Responsible for assisting customers on resolving 'complex' support requests to facilitate the effective resolution of problems within SLA timescales (300+ clients worldwide, Datacenters and multinational companies) - remediation plans.
- Install VMWare infrastructure to test our products and reproduce/troubleshoot issues on a wide selection of Operating Systems. (Linux/Windows/Unix)
- Member of the System Administrator Team participating in the maintenance of the Web Services and ensured IT support for staff. (Linux/Apache/SVN/Clients' repositories)
- Implement pipelines to effectively use heterogeneous data to standardize and optimize day-to-day Support Team activities. (40 workstations, 10 servers, IP phones)
- Documentation, in LaTeX: installation guide and Best Practice Guide, DRP for customers
- Environments: Linux / Windows / Solaris / Aix
- Technologies: Red Hat 7/6/5, Debian, Ubuntu, Windows 7/10/2008/2012, Aix, Solaris, Mac OSX, LaTeX, Bash, VMWare 5.x/6, VirtualBox, PHP, NetApp, Apache MySQL, PostgreSQL, Oracle, Bacula Enterprise 6.x/8.x, Bacula Community, Nagios, Ansible, OpenVPN, Asterisk, SVN, GIT, OpenERP, RT, Confluence, PfSense
HPC System Administrator
Swiss Institute of Bioinformatics, University of Lausanne
Lausanne
03.2009 - 06.2013
- System administration for High Performance Computing clusters used in high-speed computational work and Big Data. (1000+ users worldwide)
- Managed network connectivity (LAN/SAN/VPN) and HSM storage to guarantee real time access to data and its security. (Linux/OpenVPN/Quantum)
- Developed, implemented and improved technical documentation for standard operating procedures. (Wiki/ Shell scripts)
- Setup Virtual Machines on a VMWare infrastructure for dedicated web services insuring high availability and ease deployment. (LAMP/IIS/Dedicated solutions)
- Patching politic implementation
- Manager of a wiki (Confluence) and authentication service (Crowd) for an inter-universities/engineer school in Switzerland (~1000 users)
- Environments: Linux / Windows / MacOSX / Oracle / MySQL / Apache / VMWare / HSM
- Technologies: CentOS 6/5, Debian, Archlinux, Windows 7/10/2000/2008, OSX, Solaris, Bash, VMWare 5, VirtualBox, PHP, Perl, Python, Apache, Tomcat, IIS, HSM Quantum, MySQL, PostgreSQL, MSSQL, Oracle, OpenVPN, SVN, HP DataProtector, Zabbix, RT, Confluence, Crowd, LDAP, FireHOL
Computer Support Technician / Infrastructure Manager
Teleflex Automotive / Kongsberg Automotive
Cluses
06.2007 - 03.2009
- System administration providing continuous troubleshooting of computer tickets and network connectivity from Windows 2000 to Windows 2003 environment. (500 workstations, 20 servers)
- Sox procedure deployment regarding backups, reports and emergency procedures.
- Responsible for the infrastructure migration during the integration to Kongsberg Automotive to guarantee a smooth transition for staff and customers.
- Environments: Windows / SAP
- Technologies: SUSE Linux, Windows 95/98/NT4/2003, IIS, ASP, SAP, Veritas Backup Exec, VOIP, Active Directory
Freelance Computer Scientist
FortierSystems
Bonneville
02.2005 - 06.2007
- Conception and Administration of websites and creation of web applications hosted on LAMP.
- User training (Windows/Mac/Linux/Office)
- Creation and funding of the Archlinux.fr community
- Environments: Linux / Windows / OSX
- Technologies: OS9/OSX, ArchLinux, Windows XP, PHP, Apache, MySQL
System Administrator
Pernat Émile SA
Marnaz
11.2004 - 02.2005
- System Administration (Windows/Novell), Backups (Veritas) EDI technician
- User Support (installation / training / problem-solving)
- Web application for the customers' portals management in Php / MySQL (Tomcat Netware 6)
- Database reports generation and maintenance on the ERP
- Environments: Windows / DOS / Novell
- Technologies: Novell Netware 6, Windows XP/2000, PHP, Tomcat, MySQL
Freelance Computer Scientist
FortierSystems
Bonneville
06.2003 - 11.2004
- Creating company / prospecting
- Trainings in Linux / Apache / Php / MySQL (LAMP) and Windows/MacOSX/MS Office support for customers in France / Switzerland
- Website maintenance (Php / MySQL) on Mambo and Joomla web portals hosted on LAMP
- Environments: Linux / Windows / OSX
- Technologies: OS9/OSX, ArchLinux, Windows 98/2000/XP, PHP, Apache, MySQL
Support and Programming Technician
Oktal
Toulouse
06.2001 - 06.2003
- Assistance to the system administrator in a heterogeneous park (Windows, Irix, Linux Mandrake) to provide common services for all platforms (200 stations, 10 servers).
- ONYX maintenance and use reports of simulators.
- Technical Intranet Conception in Php / MySQL / Apache under Windows 2000
- Oracle database extractor in Java
- Backups with Time Navigator
- Environments: Windows / Linux / Irix
- Technologies: Mandrake 7/8, Irix, Windows 2000/XP, Java, Time Navigator
Helpdesk support technician level 3
Aptech
Chalon en Champagne
01.2001 - 06.2001
- Supervision of La Poste national sorting centers with ISM/Patrol (Aix) and CIM (Windows NT4)
- Risk assessment in function of seriousness level(1-6h)
- Support and Maintenance of an application written in C computing data from different databases (DB2/Oracle)
- Environments: Windows / Aix
- Technologies: Windows NT 3/4/2000, ISM, Patrol, C/C++, DB2, Oracle
Technician
IBM Global Services
Lyon
11.1998 - 11.2000
- Installation, configuration of workstations under Windows 95/98/NT4
- Practice of network level 1
- Setting up DOS automated procedure for PC migration
- Creation of a small technical intranet (RedHat 5/ Apache)
- Environments: Windows / Linux
Deployment Technician
ICL
Lyon
12.2000
- Migration of workstation from Windows NT4 to 2000
- Installation, configuration of new hardware under Windows 2000 and Novell Netware
- Backup and restore of user's data on his new machine
- User training on the new environment (Windows2000/Office 2000)
- Environments: Windows / Novell
- Technologies: Windows NT4/2000, Novell Netware
Education
Cybersecurity Specialist with Federal Diploma - Cybersecurity
Swiss Cyber Institute
Zurich, Switzerland12-2021
HP UC4345 Accelerated SAN Essentials - Storage
HP
Paris, France06-2011
Advanced Vocational Training Certificate - Industrial Computing
AFIL/PFA
Saint-Étienne, France07-2000
Some College (No Degree) - Flight
École Navale
Brest, FranceSome College (No Degree) - Backup Solution
Bacula Systems
Yverdon, SwitzerlandSkills
- Cybersecurity
- System Administration
- Network Administration
- Virtualization
- Time management
- Resiliency
- Critical thinking
- Windows Environment
- macOS Environment
- Unix/Linux Environment
- Self-starter
- Team work
Languages
English
Proficient (C2)
C2
French
Native
Native
German
Beginner
A1
Timeline
Operational Security Manager
University of Fribourg
04.2024 - Current
System Specialist
University of Fribourg
01.2019 - 03.2024
IT Manager
Advanced Silicon
11.2017 - 01.2019
Senior Support Engineer / System Administrator
Bacula Systems
06.2013 - 08.2017
HPC System Administrator
Swiss Institute of Bioinformatics, University of Lausanne
03.2009 - 06.2013
Computer Support Technician / Infrastructure Manager
Teleflex Automotive / Kongsberg Automotive
06.2007 - 03.2009
Freelance Computer Scientist
FortierSystems
02.2005 - 06.2007
System Administrator
Pernat Émile SA
11.2004 - 02.2005
Freelance Computer Scientist
FortierSystems
06.2003 - 11.2004
Support and Programming Technician
Oktal
06.2001 - 06.2003
Helpdesk support technician level 3
Aptech
01.2001 - 06.2001
Deployment Technician
ICL
12.2000
Technician
IBM Global Services
11.1998 - 11.2000
Cybersecurity Specialist with Federal Diploma - Cybersecurity
Swiss Cyber Institute
HP UC4345 Accelerated SAN Essentials - Storage
HP
Advanced Vocational Training Certificate - Industrial Computing
AFIL/PFA
Some College (No Degree) - Flight
École Navale
Some College (No Degree) - Backup Solution
Bacula Systems