Arun Upadhyay
Chandigarh
Summary
Dynamic retail professional with a proven track record at Solitario, excelling in client-focused sales and effective time management. Enhanced customer satisfaction ratings through strategic coaching and accurate inventory tracking. Adept at problem-solving and team member development, driving sales and fostering positive customer relationships. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Solitario
12.2023 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Maintaining all reports.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels.
Sales Associate
Bluestone Jewelry
08.2022 - 11.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed efficient cash register operations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
Croma
09.2019 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Job Trainee
Ramada Hotel
10.2018 - 03.2019
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported organizational objectives with help from existing employees.
Sales Associate
Foodhall
06.2017 - 05.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Hospitality Administration And Management
CGC Landrana
Mohali, India05-2017
Skills
- Accurate inventory tracking
- Data management
- Financial monitoring
- Client-focused sales
- Problem-solving expertise
- Employee shift coordination
- Invoice management
- Effective sales strategies
- Team member development
- Effective time management
Timeline
Assistant Store Manager
Solitario
12.2023 - Current
Sales Associate
Bluestone Jewelry
08.2022 - 11.2023
Sales Associate
Croma
09.2019 - 07.2022
Job Trainee
Ramada Hotel
10.2018 - 03.2019
Sales Associate
Foodhall
06.2017 - 05.2018
Bachelor of Science - Hospitality Administration And Management
CGC Landrana
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