Ashley Nicole Malay
Genève
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Driven to learn quickly, advance computer proficiency and training in industry operations. Good background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intern
Espace Entreprise
- Collaborated with senior management on new initiatives to build confidence.
- Provided project progress updates and proposed solutions to issues.
- Prepared project presentations and reports to assist senior staff.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Sorted, organized, and maintained files.
- Sorted and organized files, spreadsheets, and reports.
- Responded quickly to questions and inquiries via phone and email.
- Organized filing cabinets, arranged documentation and tracked company inventory.
- Worked well in team environment as well as independently.
- Attended group and project meetings to compile notes and share updates.
Intern
Centre de Formation Professionnelle de Nature et Environnement
02.2021 - 03.2021
- Analyzed problems and worked with teams to develop solutions.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Helped meet changing demands by recommending improvements to procedures.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Babysitter
Madame Cristina Pasiocolan
06.2021 - 07.2022
- Prepared healthy, age-appropriate snacks and meals.
- Provided developmentally appropriate activities for children.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Monitored children's play activities to verify safety.
- Supervised children on playground to help develop physical and social skills.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Taught children basic life skills, manners and personal hygiene.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Encouraged children to be understanding and patient with others.
Babysitter
Madame Giselle Talampas
01.2018 - 01.2021
- Regularly traveled with family to help with vacation activities and childcare.
- Prepared healthy, age-appropriate snacks and meals.
- Provided developmentally appropriate activities for children.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Monitored children's play activities to verify safety.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Communicated with parents regarding children's progress and development, raising any issues.
- Helped children complete homework assignments and school projects.
- Taught children basic life skills, manners and personal hygiene.
- Communicated positively with children and guardians.
- Provided safe transportation to and from school and extracurricular activities.
- Played games, worked on puzzles, and read books to young children.
- Encouraged children to be understanding and patient with others.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Babysitter
Madame Antonella Biondo
08.2019 - 06.2020
- Assisted children with homework assignments and special projects across different subjects.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Helped children complete homework assignments and school projects.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Taught children basic life skills, manners and personal hygiene.
- Communicated with parents regarding children's progress and development, raising any issues.
Babysitter
Madame Carol & Mr. Hosseini
08.2022 - Current
- Assisted children with homework assignments and special projects across different subjects.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Helped children complete homework assignments and school projects.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Established and maintained safe play environment for children.
- Promoted language development skills through reading and storytelling.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted older kids with homework, school projects and chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated positively with children and guardians.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Played games, worked on puzzles, and read books to young children.
- Taught children basic life skills, manners and personal hygiene.
- Guided school homework and read bedtime stories to support development.
- Provided safe transportation to and from school and extracurricular activities.
Logistics Assistant
SwissMailBox
10.2022 - Current
- Developed strategies to optimize utilization of available resources.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Generated, distributed and filed copies of all billing paperwork.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Received and processed customer payments.
- Tracked orders and notified customers of status or potential delays.
- Kept deliveries in line with import and export laws to minimize delays.
- Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Generated documentation and information required for customer shipments.
- Oversaw daily inventory counts to maintain data accuracy.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Education
GED -
CFPNE
Genève, SuisseGED -
Collège De Candolle
Genève, SuisseHigh School Diploma -
Collège Du Foron
Genève, SuisseGED -
ACCES II - Classe D'Orientation Professionel
Genève, SuisseGED -
ACCES II, Classe D'insertion Professionnel
GenèveSkills
- Team Collaboration
- Quality Control
- Data Evaluation
- Billing and Coding
- Workflow Optimization
- Social Media Sites
- Strong Academic Record
- Microsoft Office Suite
- Verbal and Written Communication
- Administrative and Office Support
- Computer Skills
- Google Docs
- Microsoft PowerPoint
- Website Creation
- Inventory management procedures
- Customer Relations
- Shipping Documentation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Consistently maintained. high customer satisfaction ratings.
Languages
Filipino
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Italian
Beginner (A1)
Spanish
Beginner (A1)
Certification
- Awarded one of the best and excellent student in Switzerland, by Ugnayang Bayan Philippine in Switzerland
Timeline
Logistics Assistant
SwissMailBox
10.2022 - Current
Babysitter
Madame Carol & Mr. Hosseini
08.2022 - Current
Babysitter
Madame Cristina Pasiocolan
06.2021 - 07.2022
Intern
Centre de Formation Professionnelle de Nature et Environnement
02.2021 - 03.2021
Babysitter
Madame Antonella Biondo
08.2019 - 06.2020
Babysitter
Madame Giselle Talampas
01.2018 - 01.2021
Intern
Espace Entreprise
GED -
CFPNE
GED -
Collège De Candolle
High School Diploma -
Collège Du Foron
GED -
ACCES II - Classe D'Orientation Professionel
GED -
ACCES II, Classe D'insertion Professionnel
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