ASHWIN KUMAR R
THIRUMULLAIVOYAL
Summary
Dynamic banking operations professional with extensive experience at DCB Bank. Demonstrated success in process improvement and customer service management, enhancing cheque clearance efficiency through effective team leadership. Proficient in MS Excel and skilled in problem-solving, optimizing resources while ensuring compliance in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Assistant Manager
DCB BANK
Chennai
06.2023 - Current
- Appointed as Assistant Manager overseeing cheque clearing operations in the Inward Clearing department.
- Ensure accuracy and compliance in daily banking transactions in cheques.
- Collaborate with internal teams for smooth processing and audit readiness.
Officer Processing
HDB FINANCIAL SERVICES
Chennai
04.2022 - 05.2023
- Oversaw team in cheque clearance processing employing CTS (Express Clear)SVS system methodology for North and South regions.
CENTRAL HELPDESK(Merchant Services)
TALENT PRO INDIA PVT LTD
Chennai
02.2019 - 03.2022
- Coordinated payment and refund operations for enhanced accuracy and efficiency.
- Managed central helpdesk operations to resolve client inquiries promptly.
- Oversaw MPR operations to ensure compliance with organizational standards.
- Acted as asset coordinator, tracking inventory and optimizing resources.
- Manage functionalities within various swiping machine models.
Education
Master of Computer Application - Computer Applications Development
B.S.Abdur Rahman Crescent Institute of Science &Technology
CHENNAI06-2018
Bachelor of Computer Applications - Computer Applications Development
Jaya College of Arts &Science
CHENNAI05-2016
Skills
- MS Excel
- Customer Service Management
- Banking Operations Expertise
- Mail Management Services
- Inward and outward operations
- Technical coordination
- Process improvement
- Problem Solving
- Various communication skills
Hobbies and Interests
- Travelling
- Film
- Hiking
- Cricket
- Internet Browsing
Languages
- Tamil
- Hindi
- English
- Malayalam
- Gujarati
Personal Information
- Father's Name: B. Raj Kumar
- Mother's name: R. Lekha
- Date of Birth: 09/29/1995
- Gender: Male
- Nationality: INDIAN
- Marital Status: Single
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Tamil
Upper Intermediate (B2)
B2
Gujarati
Beginner
A1
Disclaimer
I hereby declare that all the statements made herein above are true, complete, and are not false or misleading
Timeline
Assistant Manager
DCB BANK
06.2023 - Current
Officer Processing
HDB FINANCIAL SERVICES
04.2022 - 05.2023
CENTRAL HELPDESK(Merchant Services)
TALENT PRO INDIA PVT LTD
02.2019 - 03.2022
Master of Computer Application - Computer Applications Development
B.S.Abdur Rahman Crescent Institute of Science &Technology
Bachelor of Computer Applications - Computer Applications Development
Jaya College of Arts &Science
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