Audrey Stegemann
Sales Associate
Normal
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Lifeguard
Normal Parks And Recreation
Normal
06.2021 - 09.2023
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Retail Associate
Ross Dress For Less
Normal
11.2022 - 06.2023
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Swim Instructor
Normal Parks And Recreation
Normal
01.2020 - 03.2020
- Took notes strengths and weaknesses of each child in class to track progress.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Education
High School Diploma - General Education
Normal Community West High School
Normal 08.2019 - 05.2023
Skills
Cash register operation
undefinedTimeline
Retail Associate
Ross Dress For Less
11.2022 - 06.2023
Lifeguard
Normal Parks And Recreation
06.2021 - 09.2023
Swim Instructor
Normal Parks And Recreation
01.2020 - 03.2020
High School Diploma - General Education
Normal Community West High School
08.2019 - 05.2023
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