Avreen Bains
Kaur
Chandigarh
Summary
5+ Years of professional experience in data procurement, validation, and analysis, with 3 years focused on finance-related fields.
Experienced in identifying data stream efficiencies, communicating project needs, and synthesizing quantitative information. Proficient in diverse data sources including Access, SQL, and Excel. Skilled in collaborating with colleagues and clients, delivering comprehensive audit and compliance reports for senior management.
Overview
2025
2025
years of professional experience
1
1
Language
Work History
Senior Process Associate
TCS ( Client - CBA Bank)
06.2023 - 10.2024
- Mentored junior technicians, fostering their growth and enhancing team performance.
- Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
- Managed a high volume of tickets in the helpdesk system, consistently meeting or exceeding response time targets.
- Streamlined troubleshooting processes for faster resolution times, improving overall productivity.
- Coordinated with vendors to resolve hardware and software issues beyond internal capabilities, ensuring timely resolution for customers.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
- Analyzed data trends to recommend data-driven decisions that led to enhanced performance metrics.
Data Analyst
TCS ( Client- ANZ Bank)
4 2022 - 10.2022
- Used R to read data from Excel and SQL sources, creating informative presentations for stakeholders.
- Conducted in-depth transaction analysis to construct logical business intelligence model for real-time reporting requirements in context of fraud detection and anti-money laundering.
- Generated monthly reports utilizing advanced Excel spreadsheet functions to provide comprehensive insights.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.
Support Executive
TCS (Client - Controller General Of Accounts)
10.2020 - 03.2022
- Developed MS SQL Server queries to retrieve and analyze bank payment data.
- Conducted data analysis to assess transaction frequency and identify any potential delays in transaction process.
- Validated causes of failed transactions through data analysis and investigation.
- Demonstrated strong problem-solving abilities by effectively working both independently and collaboratively within a team to resolve data-related challenges.
Senior Process Associate
TCS (Client - Windstream Services, LLC)
09.2019 - 09.2020
- Worked with Windstream for 1 year. Windstream is a telecommunication based company.
- Worked as first level of validator to check if there are any issues with data stream over VOIP.
- Tested for smooth flow of data by pinging, testing incoming and outgoing data streams for discrepancy using internal tool.
- Identified and resolved process issues to encourage smoother procedures and more efficient workflow.
Associate Research Analyst
Vaco Binary Semantics (Client - Google)
07.2017 - 12.2018
- Google Knowledge Graph (Hume), worked for 1.5 years on Google's internal tools to reduce its bounce rate under project called Knowledge Graph that involves data analysis and audits.
- Worked on primary research as per requirement of different domains.
- Started as attribute contributor and promoted to senior reviewer for data uploaded into knowledge graph.
- Validation and verification of data as per project. Interacted with customers to understand their needs and complete them before deadline.
- Research and establish authenticity of data from different sources.
- Interpreted data and made recommendations from findings
- Analyzed large volume of data to identify patterns, trends and correlations
Hadoop Developer (Intern)
Radix Info Solutions
01.2017 - 06.2017
- Developed application to analyze Machine and Sensor Data stored in HDFS
- Followed Iterative process methodology for development.
- Build frontend with python and backed with Hive.
- Application is used to analyze HVAC data from different buildings.
- Create and present reports of findings to stakeholders in Zeppelin.
Education
Master of Computer Applications -
BCIIT, GGSIPU
New, Delhi 08.2014 - 2017.06
Bachelor of Science - (Hons.) Computer Science
SPM College, Delhi University
New Delhi, DL 07.2010 - 2014.06
Skills
- Data Analysis
Data Visualization
SQL
Tableau, Excel
Data validation
Timeline
Senior Process Associate
TCS ( Client - CBA Bank)
06.2023 - 10.2024
Support Executive
TCS (Client - Controller General Of Accounts)
10.2020 - 03.2022
Senior Process Associate
TCS (Client - Windstream Services, LLC)
09.2019 - 09.2020
Associate Research Analyst
Vaco Binary Semantics (Client - Google)
07.2017 - 12.2018
Hadoop Developer (Intern)
Radix Info Solutions
01.2017 - 06.2017
Master of Computer Applications -
BCIIT, GGSIPU
08.2014 - 2017.06
Bachelor of Science - (Hons.) Computer Science
SPM College, Delhi University
07.2010 - 2014.06
Data Analyst
TCS ( Client- ANZ Bank)
4 2022 - 10.2022
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