Hi, I’m
Ben Boban
Business All-Rounder
Zürich
Summary
“Business multi-tasker with expertise in sales, marketing, hospitality, business development and process improvement. Armed with a Masters degree in International Business and a Post Grad in Marketing, I excel at turning challenges into opportunities. Quick thinker, problem-solver and a constant learner, always finding the smarter way to get things done - because business should be both efficient and a little fun!”
Overview
12
years of professional experience
Work History
Radisson
Night Auditor /Front Office Agent
08.2024 - Current
Job overview
- Completed night audit for guest ledgers to close payments, reconciling issues quickly, and marking discrepancies
- Generated and distributed daily financial reports to management and accounting to track hotel performance
- Handled email correspondence, including invoice corrections and reservation requests
- Trained new night shift employee within three months, showcasing leadership and coaching skills
- Initiated a faster arrival check process, reducing overall time spent on assigning rooms and payment processing
Mettler-Toledo GmbH
Service Marketing Intern
02.2023 - 08.2023
Job overview
- Investigated and defined the spare parts process and providing recommendations for optimization
- Conducted research into stock management system and introduced the methodology to Head of department, highlighting its potential and gained access to help product managers track stock availability and streamline process
- Provided key stakeholders with utilization methods and insights, assisting in spare parts pricing and inventory management for 3 new product introductions and 5 product phase-outs
- Managed project to enhance customer journey across 57 service pages
- Collated and presented change requests from 5 market organizations for product compliance and qualification documentation improvement
Stubä Bar and Restaurant
Security
09.2021 - 02.2022
Job overview
- Conducted thorough ID checks, ensuring compliance with legal age requirements and maintaining a safe environment
Bare-Fish Clothing
Startup Owner
06.2020 - 01.2022
Job overview
- Designed brand logo and established operations for online clothing start-up, overseeing sales through fulfillment centers located in Spain and USA
- Planned and executed digital marketing, advertising and pricing strategies to maximize brand awareness across Europe and USA
ZFC Restaurant
Cashier
10.2020 - 06.2021
Job overview
- Created and managed 2 social media pages, developing creative posts to engage customers and boost online presence
- Managed inventory and restocked supplies, ensuring smooth operations
ChangeGroup International
Financial Sales and Tax Consultant
04.2016 - 06.2019
Job overview
- Negotiated financial transactions and processed data, leading the Bicester branch to rank first in Europe for tax refund transactions for 2 consecutive years
- Improved internal processes, enhancing efficiency by initiating the use of Google Translate for international clients
- Contributed to employee training, onboarding 3 new trainees
- Assessed risk levels for customers and transactions, conducting enhanced due diligence for high-risk cases
Advanced Workplace Associates
Workplace Utilization Surveyor
06.2015 - 01.2016
Job overview
- Company Overview: Consultancy firm that specializes in workplace strategy, change management, and organizational development
- Recorded accurate occupancy and utilization data over several weeks
- Completed 4 workplace utilization projects, contributing to the development of change management strategies
- Worked independently and as part of a team, leading 2 projects within a 6-person team
Major Label Events
Marketing, Sales and Operations
09.2013 - 06.2015
Job overview
- Promoted and operated five weekly city events across multiple venues, including larger events like Lost Village Festival, awarded 'Best Small Festival' and 'Best Festival Production'
- Developed and executed digital marketing strategies using social media and online advertising to promote student events
- Implemented sales campaigns, including direct sales and online ticketing, consistently exceeding sales targets
Education
Zurich University For Applied Sciences (ZHAW)Winterthur, Switzerland
Masters Degree from International Business
10.2022
University Overview
- Program is distinctively ranked 50th in the Financial Times Masters in Management programs ranking.
- Conducted company and industry analysis to develop digital marketing strategies, providing innovative solutions for the Swiss niche perfume start- up Pernoire.
- Completed business project identifying business opportunities and risks in the Metaverse and challenging the conventional business model of Logitech.
- Received certificate for the successful completion of an extracurricular consulting project in collaboration with Logitech, which involved creating a marketing campaign strategy for launching new products.
University of LiverpoolLiverpool, United Kingdom
Post Graduate Certificate from Marketing
10.2018
University Overview
- Program holds the esteemed gold standard 'triple-crown' accreditation from AACSB, AMBA, and EQUIS, reaffirming the program's exceptional quality and global recognition.
University of LincolnLincoln, United Kingdom
Bachelor Degree from Business and Finance
09.2015
Skills
Adaptable & Versatile: "Ben Boban quickly acquired a thorough understanding of the industry and his entire area of responsibility” "Readily took on extra responsibilities, acted very independently, demonstrated initiative, and showed a strong commitment to his field of work"
Cross-Functional Collaboration: "Played a dynamic part in the team, always welcomed other opinions, and facilitated collaboration across hierarchical levels"
Communication: "Demonstrated high levels of social competence through his communication skills and teamwork"
Customer Centricity: "Widely perceived as a cooperative, reliable, and helpful individual who was highly valued by customers, colleagues, and superiors alike"
Problem Solving: "Anticipated conflicts well in advance, addressing them constructively, and succeeded in finding fair and well accepted solutions"
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
German
Intermediate (B1)
Timeline
Night Auditor /Front Office Agent
Radisson
08.2024 - Current
Service Marketing Intern
Mettler-Toledo GmbH
02.2023 - 08.2023
Security
Stubä Bar and Restaurant
09.2021 - 02.2022
Cashier
ZFC Restaurant
10.2020 - 06.2021
Startup Owner
Bare-Fish Clothing
06.2020 - 01.2022
Financial Sales and Tax Consultant
ChangeGroup International
04.2016 - 06.2019
Workplace Utilization Surveyor
Advanced Workplace Associates
06.2015 - 01.2016
Marketing, Sales and Operations
Major Label Events
09.2013 - 06.2015
Zurich University For Applied Sciences (ZHAW)
Masters Degree from International Business
University of Liverpool
Post Graduate Certificate from Marketing
University of Lincoln
Bachelor Degree from Business and Finance
Work Permit
B EU/ EFTA (Valid till 2029)
Hobbies and Interests
- Basketball: County Champions at College level. Playing currently at a social level.
- Volleyball: Varsity Champions at University level. Playing still at a competitive level.
- Investing: Stocks, crypto currencies, trading cards, sports collectibles.
Work Permit
B EU/ EFTA (Valid till 2029)
Software
SAP
Microsoft Office
ChatGPT
TMS
GTS
FIORI
Hobbies and Interests
- Basketball: County Champions at College level. Playing currently at a social level.
- Volleyball: Varsity Champions at University level. Playing still at a competitive level.
- Investing: Stocks, crypto currencies, trading cards, sports collectibles.
Interests
Basketball
Volleyball
Stock and Crypto Trading
Buying and Selling Collectibles
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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