Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Berkant Ozan

's-Gravenhage

Summary

As a goal-oriented Timeshare Sales Consultant, I have proven myself with extensive organizational and consultative selling skills, achieving impressive results in timeshare sales. My commitment to customer satisfaction is evident in the outcomes I have achieved. An enthusiastic professional in Sales and Customer Service, I possess expertise in communication and negotiation, with a strong motivation to provide superior quality customer service. I innovatively utilize my extensive knowledge of products and services to create solutions for customers, driving loyalty, retention, and revenue growth.

In addition to my sales experience, my leadership skills have been a critical aspect of my professional journey. I have successfully led teams, ensuring that each project is executed efficiently while meeting and often surpassing expected goals. My organizational abilities have enabled me to strategically plan and prioritize tasks, ensuring seamless and successful executions.

My experience in timeshare marketing is complemented by valuable gains in organizational and leadership roles. These experiences have further honed my abilities to manage multiple tasks, effectively utilize time, and adapt to fast-paced environments. My roles in organizational tasks have enhanced my ability to coordinate various responsibilities and deliver successful outcomes.

In summary, my diverse experiences in timeshare sales, customer service, leadership, and organizational roles have equipped me with a unique combination of skills contributing towards achieving and surpassing sales targets and ensuring customer satisfaction.

Overview

9
9
years of professional experience

Work History

Construction Worker

B.Ozan Bouw
05.2021 - Current
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.

Customer Service Representative

Vodatech
11.2020 - 01.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Kitchen Hand

Mannes Krog
11.2019 - 04.2020


  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Transported food items from storage areas to kitchen for prepping.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Organizer / Crew Chief

Dark Organisation
05.2017 - 10.2017
  • Used excellent communication skills to delegate tasks and achieve successful event outcomes.
  • Utilized project management skills to meet event deadlines and complete requirements.
  • Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
  • Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
  • Developed systems-based approach to establish successful completion of event tasks.
  • Participated in strategy development and planning to grow organizing program and advance campaigns.

Timeshare Sales Representative

Karaderili Group
01.2015 - 10.2017
  • Reached or exceeded sales quotas and preset personal performance goals.
  • Guided sales prospects on resort property tours and followed up with targeted sales presentations.
  • Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
  • Developed top-tier negotiating skills and turned customer objections into sales opportunities.
  • Collaborated with internal departments and external partners to finalize sales transactions.
  • Generated quality referrals or sales leads.

Education

High School Diploma -

Yalova Anatolian High School
Yalova / Türkiye
09.2019

Skills

  • Power Tool Operation
  • Traffic Movement Understanding
  • Team-Oriented and Dependable
  • Traffic Routing
  • Enterprise Sales
  • Lead Generation
  • Staff Training
  • Product and Service Knowledge
  • Product Sales
  • Inventory Management
  • Customer Service
  • Strategic Planning
  • Appointment Scheduling
  • Data Entry
  • Product Knowledge
  • Data Collection

Hobbies

 

  • Horseback Riding: Engaging in equestrian activities allows me to connect with nature and foster a unique bond with animals.
  • Shooting Sports: Practicing shooting sports hones my focus and precision, providing an exciting and challenging experience.
  • Swimming: Swimming is both a healthy activity and a relaxing way to unwind and recharge.
  • Nature Walks and Camping: Taking nature walks and camping allows me to immerse myself in the outdoors and destress.
  • Space, Science, and Philosophy: My interest in space, science, and philosophy fuels my curiosity and drives me to explore the intricacies of the universe and human existence.
  • Self-Improvement: My eagerness for continuous self-improvement signifies my commitment to lifelong learning and personal growth.

These hobbies indicate that I possess a multifaceted personality with interests and skills in diverse areas.

Languages

English
Upper intermediate
B2
German
Beginner
A1
Dutch
Beginner
A1
Turkish
Bilingual or Proficient (C2)

Timeline

Construction Worker

B.Ozan Bouw
05.2021 - Current

Customer Service Representative

Vodatech
11.2020 - 01.2021

Kitchen Hand

Mannes Krog
11.2019 - 04.2020

Organizer / Crew Chief

Dark Organisation
05.2017 - 10.2017

Timeshare Sales Representative

Karaderili Group
01.2015 - 10.2017

High School Diploma -

Yalova Anatolian High School
Berkant Ozan