Bertrand Asmar
Brussels
Summary
With a robust background in hospitality management, notably at Beach Byron Bay, I excel in elevating guest experiences and operational efficiency. My expertise in staff training and guest relations has consistently enhanced team performance and customer satisfaction. Adept at problem-solving and restaurant operations management, I've significantly contributed to business growth and service excellence.
Overview
16
16
years of professional experience
Work History
Restaurant Floor Manager
Beach Byron Bay
02.2022 - 05.2024
Senior Head Waiter
The Byron at Byron Luxury Resort and Spa
01.2018 - 03.2020
Assistant Head Waiter
Le Neptune Collioure
03.2014 - 09.2014
Restaurant Manager
Le 5eme Péché
11.2012 - 09.2013
Assistant Restaurant Manager
Belgacom Proximus
01.2009 - 09.2012
Restaurant Manager
European Commission
01.2009 - 11.2011
Hospitality Consultant
Manpower Belgium
01.2008 - 09.2008
Education
Language Level -
IELST English Level Degree
Southport Australia01-2023
Advanced Diplôma Leadership And Management
Lexis English
Byron Bay Australia12-2020
Diplôma of Project Management
Lexis English
Byron Bay Australia12-2019
Diplôma in Business
Lexis English
Byron Bay Australia12-2018
Hospitality
Ilon St Jacques
Namur Belgium06-1999
English Language Test
Preliminary English Test
British Consulate Brussels03-1999
Hospitality Management
Hospitality Management
Namur Belgium06-1998
Skills
- Staff training and development
- Delegation and supervision
- Food presentation
- Recruitment and hiring
- Guest relations
- Passion for customer satisfaction
- Team management
- Catering coordination
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Elementary (A2)
Arabic
Intermediate (B1)
Timeline
Restaurant Floor Manager
Beach Byron Bay
02.2022 - 05.2024
Senior Head Waiter
The Byron at Byron Luxury Resort and Spa
01.2018 - 03.2020
Assistant Head Waiter
Le Neptune Collioure
03.2014 - 09.2014
Restaurant Manager
Le 5eme Péché
11.2012 - 09.2013
Assistant Restaurant Manager
Belgacom Proximus
01.2009 - 09.2012
Restaurant Manager
European Commission
01.2009 - 11.2011
Hospitality Consultant
Manpower Belgium
01.2008 - 09.2008
Language Level -
IELST English Level Degree
Advanced Diplôma Leadership And Management
Lexis English
Diplôma of Project Management
Lexis English
Diplôma in Business
Lexis English
Hospitality
Ilon St Jacques
English Language Test
Preliminary English Test
Hospitality Management
Hospitality Management
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