Maëlle Borlat
Villeneuve
Summary
Certified in Human Resources Management, I have diverse experience in dynamic environments, combining team supervision, administrative coordination, and front-desk duties. Serious, organized, and proactive, I am eager to fully dedicate myself to an HR department and contribute effectively to its objectives.
Overview
9
9
years of professional experience
Work History
Admissions Officer
Riviera-Chablais Hospital
07.2023 - Current
- Efficient time management to meet daily deadlines.
- Quick adaptation to diverse people and situations
- Calm and composed handling of emergency situations.
Sales Representative
MCD+
07.2023 - 07.2023
- Administrative follow-up on orders and deliveries.
- Prospecting and development of a new client network.
Manager
Mc Donald's
10.2021 - 06.2023
- Team management including recruitment, training, supervision, task and schedule organization.
- Implementation of internal procedures for customer service quality and quick issue resolution.
- Development of operational strategies to improve internal processes and reduce costs.
Substitute Teacher
Villeneuve Haut-Lac School
11.2020 - 05.2023
- Student follow-up: grades, progress, challenges.
- Lesson planning and creation of tailored teaching materials.
- Collaboration with other teachers on interdisciplinary projects.
All-Round Employee
Mc Donald's
10.2020 - 10.2021
- Customer reception and assistance with courtesy and professionalism.
- Cash register opening/closing, handling payments.
- Participation in inventories to ensure stock accuracy.
Waitress
Non-Stop
06.2017 - 06.2020
- Positive communication with colleagues to maintain a pleasant work environment.
- Friendly welcome and quality service to build customer loyalty and drive business growth.
- Strict adherence to hygiene and food safety rules.
Children's Activity Leader
City of Vevey
09.2016 - 07.2018
- Ensuring smooth integration of children into groups.
- Conflict management with diplomacy and kindness.
- Designing activity programs tailored to specific group needs.
Education
HRSE Certificate - HR Specialist
Romandie Formation
Lausanne, Switzerland03-2025
Faculty of Law
Fribourg University
Fribourg, SwitzerlandHigh School Diploma -
Gymnase De Burier
Burier 07-2020
Skills
- Strong sense of responsibility
- Personnel management
- Training management
- Independence in daily task handling
- Teamwork and cohesion
- Precision and rigor
Languages
French
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
Italian
Upper intermediate (B2)
Timeline
Admissions Officer
Riviera-Chablais Hospital
07.2023 - Current
Sales Representative
MCD+
07.2023 - 07.2023
Manager
Mc Donald's
10.2021 - 06.2023
Substitute Teacher
Villeneuve Haut-Lac School
11.2020 - 05.2023
All-Round Employee
Mc Donald's
10.2020 - 10.2021
Waitress
Non-Stop
06.2017 - 06.2020
Children's Activity Leader
City of Vevey
09.2016 - 07.2018
HRSE Certificate - HR Specialist
Romandie Formation
Faculty of Law
Fribourg University
High School Diploma -
Gymnase De Burier
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