Becoming efficient in Data and Business Analytics
ONYEBUCHI ARTHUR CHUKWUKA
Executive Assistant
LAGOS
Summary
Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Executive assistant
Chart Builders Choice
Lagos
02.2017 - Current
- Directly responsible for the managing of the major sales outlet of the company, working with the team to facilitate the sales and supplies of goods to customers all over Nigeria and some parts of West Africa
- Reported directly to the MD / CEO and fulfilled certain roles and duties as assigned to me in event of His absence and also directly responsible for tracking/compiling the major sales data of the company and providing strategic support to the team by acting as a point of contact with the management
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Volunteered to help with special projects of varying degrees of complexity.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Assisted in coordinating implementation of policies and practices across organization.
Client Services Manager
E Stephenson Commercial Agency
Lagos
05.2015 - 01.2017
- Made use of available data provided by clients, following laid down guidelines of client privacy protection, to offer tailored packages and solutions to them in subsequent encounters
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.
- Established performance and service goals and held associates accountable for individual performance.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
Sales and Marketing Representative
E Stephenson Commercial Agency
Lagos
09.2006 - 02.2014
- Communicated relevant information to internal and external stakeholders.
- Participated in skills development initiatives to promote team competence and success.
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Supervised company content creation, implementing schedules, designs and digital media techniques to increase brand promotion.
Education
Bachelor of Science - Statistics
Nnamdi Azikiwe University
Anambra, Nigeria 09.2009 - 08.2013
Certificate - Project Management Essentials Certified (PMEC)
Management And Strategy Institute
Online 07.2022 - 07.2022
Certificate - Business Process Modeling
Linkedin
Online 03.2021 - 03.2021
Certificate - Project Leadership
Linkedin
Online 10.2021 - 10.2021
Certificate - Mastering Emotional Intelligence
DisasterReady.org
Online 11.2021 - 11.2021
Certificate - Managing Stress And Mental Health On Your Team
DisasterReady.org
Online 12.2021 - 12.2021
Certificate - Turn Conflict Into Collaboration
DisasterReady.org
Online 12.2021 - 12.2021
Skills
Administrative support
Teamwork and Collaboration
Organization and Time Management
Interpersonal Communication
Planning and Coordination
Multitasking Abilities
Written Communication
Attention to Detail
Accomplishments
- Planned corporate meetings, lunches and special events for groups of 30+ employees.
- Resolved product issue through consumer testing.
- Supervised team of 25 staff members.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Affiliations
- International Institute for Business Analysts
- National Statistical Association of Nigeria
Interests
Additional Information
· Works effectively under pressure and where demanding deadlines are present and can establish achievable goals and objectives.
· Can analyze and understands the various data sources and business processes and make proper connections using data extracted from the operational systems of a business organization.
· Listens effectively, writes concisely and when making presentations speaks persuasively.
· Excellent at carrying out research and analysis being able to interpret underlying themes from complex information displaying particular attention to small details.
· Enjoys the challenge of personal development and can take on board the learning of new skills and competencies.
Hobbies
Music, Reading, Board Games, Travelling and Volunteerism
Timeline
Certificate - Project Management Essentials Certified (PMEC)
Management And Strategy Institute
07.2022 - 07.2022
Certificate - Managing Stress And Mental Health On Your Team
DisasterReady.org
12.2021 - 12.2021
Certificate - Turn Conflict Into Collaboration
DisasterReady.org
12.2021 - 12.2021
Certificate - Mastering Emotional Intelligence
DisasterReady.org
11.2021 - 11.2021
Certificate - Project Leadership
Linkedin
10.2021 - 10.2021
Certificate - Business Process Modeling
Linkedin
03.2021 - 03.2021
Executive assistant
Chart Builders Choice
02.2017 - Current
Client Services Manager
E Stephenson Commercial Agency
05.2015 - 01.2017
Bachelor of Science - Statistics
Nnamdi Azikiwe University
09.2009 - 08.2013
Sales and Marketing Representative
E Stephenson Commercial Agency
09.2006 - 02.2014