Carla Andrea Andrea Mancuso Herrera
Resumen profesional
As a dedicated professional, my core values revolve around loyalty, talent, and a deep-seated passion for positively impacting the lives of others. My open-minded and patient nature allows me to provide unparalleled support to those around me. I pride myself on my exceptional ability to maintain composure and a sense of humor, even in high-pressure situations, ensuring a steady and reliable presence in any team dynamic.
Datos destacados
16
16
years of professional experience
2009
2009
years of post-secondary education
Experiencia
Ski instructor
Ride and smile
Davos Platz
2025.12 - 2026.04
- Delivered private and group ski lessons to international clients of all ages and levels.
- Adapted teaching methods according to client needs.
- Ensured a high-quality customer experience in a premium winter resort.
- Maintained safety standards and effective communication with guests and team.
Housekeeper
Schweizerhoff Hotel Lenzerheide
Lenzerheide, Graubunden
2025.07 - 2025.11
- Daily cleaning and maintenance of guest rooms and common areas.
- Laundry management and restocking of supplies.
- Ensured high cleanliness standards according to hospitality requirements.
- Worked efficiently under time pressure during high occupancy periods.
Ski instructor
Alpine Sports Andermatt
Andermatt, Uri
2019.11 - 2025.04
- Private and group ski lessons to both beginner and advanced level clients, ensuring a high-quality experience.
- Planning weekly lunches at the slopes and night time.
- Planning outside resort ski experiences.
- Expertly guided snowshoe excursions, enhancing guests' enjoyment of the winter landscape.
- Provided attentive and reliable babysitting services, ensuring the utmost care for clients' children.
- Trusted dog sitter, offering peace of mind to pet owners with dedicated and affectionate animal care.
Kids club manager
Gartenhotel Theresia
Hinterglemm
2023.06 - 2023.09
- Managed a dynamic Kids Club to children aged 3-12, ensuring a safe and engaging environment.
- Developed and executed a diverse weekly schedule of activities, balancing educational content with entertainment.
- Coordinated a mix of indoor and outdoor programs to promote physical activity and social interaction among young attendees.
Bed and breakfast - Casa Rural
Casa Sarasa
Berdún
2023.06 - 2023.09
- Expertly welcomed and facilitated guest check-in and check-out processes, ensuring a seamless arrival and departure experience.
- Delivered exceptional culinary services, including the preparation and serving of breakfast, lunch, picnics, and dinner.
- Conducted thorough room inspections and maintained impeccable cleanliness standards.
- Efficiently prepared accurate billing documentation for guest and tour operator transactions.
- Maintained of the property gardening and landscape maintenance.
Swimming pool and Bar-restaurant leasing
myself
Valle de Hecho
2021.06 - 2022.09
- Maintenance and management of common areas and terraces, ensuring top-notch presentation and functionality.
- Crafted and served a variety of drinks and culinary offerings using local products, enhancing guest satisfaction.
- Administrative duties.
- Managed inventory procurement, securing supplies for restaurant operations.
- Collaborated with local authorities to organize diverse activities, boosting community engagement.
- Sales of entry tickets.
Ski instructor
Ordino-Arcalis
2018.11 - 2019.04
- Private and group lessons to kids and adults.
- Create and adapt lesson plans according to the student's needs and level.
Lift operator
Ordino-Arcalis
2018.11 - 2019.04
- Maintenance and operational mountain team.
- Support to the patrol team in high season.
Ski instructor
La Parva
2017.06 - 2017.09
- Private and group lessons to kids and adults.
- Kids school: Private toddler class.
- Organization of kids groups according to level and age.
Lift operator
Ordino-Arcalis
2016.11 - 2017.04
Tourism institutional promotion department
Ministry of Tourism
Mendoza
2015.01 - 2015.12
- Promotional tours to travel agencies and media from around the world to promote different products the region offers.
- Vendimia, promotion and organization.
- Institutional budgets management and reports.
Tourism and events manager
Belasco de Baquedano Winery
Mendoza
2014.01 - 2015.12
Production and logistics manager
ProShow musical events
2012.01 - 2015.12
- Staff and equipment schedule.
- Pre and Post production.
- Payments.
Waitress
Cheese Art's Formatge Restaurant
Ordino
2011.01 - 2012.12
Retail operator
Las Leñas
2011.01 - 2011.12
USA internship
Cultural Care Au Pair
2010.01 - 2011.12
Formación
Studies in Tourism -
Champagnat University
MendozaGraphic Design - Basic graphic design knowledge
Belgrano Institute
MendozaEnfatiza tus habilidades clave
- Adobe Illustrator
- Outlook
- Microsoft tools
- Google AI
- Productivity
Idiomas
Spanish
Nativo
C2
English
Experto
C2
Italian
Intermedio
B1
German
Básico
A2
portuguese
Básico
A2
Personalizado
- Photography
- Crochet expert
- Cakes expert
Cronología
Ski instructor
Ride and smile
2025.12 - 2026.04
Housekeeper
Schweizerhoff Hotel Lenzerheide
2025.07 - 2025.11
Kids club manager
Gartenhotel Theresia
2023.06 - 2023.09
Bed and breakfast - Casa Rural
Casa Sarasa
2023.06 - 2023.09
Swimming pool and Bar-restaurant leasing
myself
2021.06 - 2022.09
Ski instructor
Alpine Sports Andermatt
2019.11 - 2025.04
Ski instructor
Ordino-Arcalis
2018.11 - 2019.04
Lift operator
Ordino-Arcalis
2018.11 - 2019.04
Ski instructor
La Parva
2017.06 - 2017.09
Lift operator
Ordino-Arcalis
2016.11 - 2017.04
Tourism institutional promotion department
Ministry of Tourism
2015.01 - 2015.12
Tourism and events manager
Belasco de Baquedano Winery
2014.01 - 2015.12
Production and logistics manager
ProShow musical events
2012.01 - 2015.12
Waitress
Cheese Art's Formatge Restaurant
2011.01 - 2012.12
Retail operator
Las Leñas
2011.01 - 2011.12
USA internship
Cultural Care Au Pair
2010.01 - 2011.12
Graphic Design - Basic graphic design knowledge
Belgrano Institute
Studies in Tourism -
Champagnat University