Caroline Bougard
Administrative Assistant - Receptionist
Profil professionnel
Detail-oriented, reliable, and highly conscientious Administrative Assistant with over 15 years of experience supporting operations and managing diverse administrative functions across various industries. Adept at handling multiple priorities simultaneously through excellent time management, strong organizational skills, and a proactive, solution-oriented mindset. Recognized for professionalism, discretion, and exceptional interpersonal communication.
Vue d'ensemble
29
29
years of professional experience
1998
1998
years of post-secondary education
Expérience
Customer Advisor-Welcome desk
Zebrabox
Lausanne, Switzerland
09.2023 - 06.2024
- Welcomed clients in person and by phone
- Provided personalized advices tailored to specific needs
- Prepared and transmitted commercial offers
- Drafted contracts and managed billing and payments
- Maintained and updated the customer database
- Coordinated transport and logistics services
Administrative Assistant
Intercommunal Association for Childhood & School
07.2023 - 09.2023
- Managed client administrative files and registration control
- Processed and archived documents
- Handled incoming and outgoing mail distribution
- Updated databasesusing KIBE software
Receptionist Assistant
Phoenix Vauban SA
Geneva, Switzerland
09.2022 - 04.2023
- Answered phone calls and managed client reception
- Drafted rental contracts and processed rent payments
- Promoted rental properties and organized visits
- Handled client requests and complaints
- Managed administrative files and scheduled appointments
Administrative Assistant/Receptionist
Arkion
Geneva, Switzerland
01.2018 - 08.2021
- Provided confidential and administrative support to the management team
- Organized daily workflow and ensured deadlines were met
- Managed office supplies, beverages, and cleaning services
- Prepared conference rooms and coordinated company events
- Organized team-building activities, corporate gifts, and holiday cards
Executive Assistant
IMI Hydronic Engineering
Eysins, Switzerland
10.2016 - 06.2017
- Provided administrative support to executive members
- Managed internal and external communications
- Maintained calendars and scheduled meetings
- Organized business trips, including transport, hotels, and visas
Executive Assistant
Bunge
Geneva, Switzerland
08.2014 - 01.2016
- Provided confidential support to three executive members
- Managed complex travel arrangements and agendas
- Drafted and processed contracts for signature
Executive/Personal Assistant
Garant
Geneva, Switzerland
03.2009 - 03.2014
- Managed daily administrative operations
- Maintained HR files, absences, and work permits
- Welcomed clients and handled phone reception
- Coordinated office relocation and assisted with communications
Executive Assistant
Kadora
Geneva, Switzerland
01.2008 - 12.2008
- Welcomed international VIP clients
- Prepared meeting rooms and coordinated travel abroad
- Collaborated closely with Geneva authorities
- Monitored project progress and prepared activity reports
Receptionist Assistant
FortisIntertrust
Geneva
06.2006 - 12.2007
- Managed phone reception and client greetings
- Performed various administrative tasks
- Handled petty cash and mail distribution
- Assisted the management department
Travel Consultant & Manager
Geneva, Switzerland
02.1995 - 01.2006
- Advises clients on destinations, travel products, and services, and manages all aspects of trip planning, including transportation, accommodation, and activities. The role involves providing tailored recommendations, ensuring a seamless travel experience, and handling reservations and administrative follow-up.
Formation
IATA Diploma -
Geneva, SwitzerlandInstitut Florimont
Genevaundefined
Collège du Léman
VersoixBachelor - Political Science
University of North Carolina at Charlotte (UNCC)
USA 01.1992 - 01.1995
TOEFL Certification - undefined
Central Piedmont Community College (CPCC)
Charlotte, USACompétences
Strong hospitality sense
Excellent interpersonal skills
Friendly, outgoing, smiling person with a positive attitude
Fluent French and English skills oral as well as written
Team-oriented and diplomatic
Informations complémentaires
- Travel
- Cooking
- Reading
- Paddle
- Cycling
- Founded and managed a non-profit organization dedicated to supporting Ukrainian refugees through administrative assistance, integration support, and community initiatives.
Languages
French
Bilingue
English
Courant
Espagnol
Notions
Chronologie
Customer Advisor-Welcome desk
Zebrabox
09.2023 - 06.2024
Administrative Assistant
Intercommunal Association for Childhood & School
07.2023 - 09.2023
Receptionist Assistant
Phoenix Vauban SA
09.2022 - 04.2023
Administrative Assistant/Receptionist
Arkion
01.2018 - 08.2021
Executive Assistant
IMI Hydronic Engineering
10.2016 - 06.2017
Executive Assistant
Bunge
08.2014 - 01.2016
Executive/Personal Assistant
Garant
03.2009 - 03.2014
Executive Assistant
Kadora
01.2008 - 12.2008
Receptionist Assistant
FortisIntertrust
06.2006 - 12.2007
Travel Consultant & Manager
02.1995 - 01.2006
Bachelor - Political Science
University of North Carolina at Charlotte (UNCC)
01.1992 - 01.1995
undefined
Collège du Léman
TOEFL Certification - undefined
Central Piedmont Community College (CPCC)
IATA Diploma -
Institut Florimont