Célia da Silva Monteiro
Ennetbürgen,Nidwalden
Summary
Results-driven project management in leading initiatives within the Powertrain systems sector of the automotive industry. Proficient in project conceptualization, quality engineering, and agile business analysis methodologies. Thrives in dynamic environments, prioritizing adaptability and innovation to drive project success.
Key Highlights:
Strategic Conceptualization: Demonstrated expertise in aligning project objectives with organizational goals to ensure seamless integration with broader business strategies.
Quality Engineering Leadership: Played a pivotal role in maintaining rigorous quality standards, resulting in enhanced product integrity and elevated customer satisfaction levels.
Agile Business Analysis Proficiency: Skilled in fostering collaboration among cross-functional teams, promoting iterative development cycles, and facilitating stakeholder engagement to optimize project workflows and expedite time-to-market delivery.
Effective Communication and Collaboration: Cultivated an open and collaborative work environment, fostering innovation and achievement through strong interpersonal skills and relationship-building.
Education and Certifications: Holds Bachelor's and Master's degrees in Chemical Engineering, complemented by a Master of Business Administration. Certified as a Professional Scrum Master, SAFe 6.0, Kanban Practitioner, Enterprise Business Agility Strategist, and Agile Business Analyst.
Overview
14
14
years of professional experience
4
4
Language
5
5
years of post-secondary education
Work History
Global Agility Manager
Datwyler Schweiz AG
Altdorf , Uri
2021.09 - Current
- Collaborates closely with senior leadership to develop and execute the organization's strategy, aligning agile initiatives with business goals and objectives
- Assist top management in developing and implementing business strategies and new ways of working
- Design workshops and facilitate discussions and analyses between cross-functional teams to drive strategic planning
- Conceptualizing, developing and maintaining standards and requirements for agile processes like roadmaps and dashboards
- Coach agile teams in methodologies and frameworks like Scrum and Kanban
- Leading global projects in collaboration with developers and Product Owner to deliver significant value to both business and customers
- Work with the leadership team and agile communities to promote a culture of continuous improvement and learning
- Analyse current systems and processes, design strategies for the adoption of more sustainable practices, and facilitate ongoing improvement initiatives.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Established team priorities, maintained schedules and monitored performance.
- Cross-trained existing employees to maximize team agility and performance.
Quality Key Account Manager
Datwyler Schweiz AG
Altdorf , Uri
2017.04 - 2021.08
- Responsibility for all matters relating to quality of the assigned Customers, such as, APQP, PPAP, QAA, customer complaints, continuous improvement, etc
- Coordinate customer-related activities at the International environment – Asia (China, South Korea), Europe, Mexico, Brazil and the USA
- Effectively acting as a centre between the customers and the internal departments (R&D, Sales, Procurement, Quality)
- Customer-specific requirements evaluation and inclusion in the scope of the organization quality management system
- Conversion of Customer-specific Requirements into Actionable Tasks: Translated customer-specific requirements into actionable tasks for project teams, facilitating clear understanding and implementation to meet customer needs effectively
- Support the integration of new ISO standards into the Management System, such as, TISAX
- Performing of Internal audits according to ISO 9001 & IATF 169449, process audits according VDA 6.3.
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problem-solving.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Collaborated with product development teams to tailor solutions specifically for key account needs, driving customer satisfaction and loyalty.
- Contributed to team objectives in fast-paced environment.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Strengthened client relationships through regular communication and effective problem-solving.
Project Quality Engineer
Valeo Automotive
Paris , France
2015.03 - 2017.03
- Customer interface for Quality matters related Group’s Product and projects under R&D
- Coordinate customer-related requirements (such as, with Volvo, and Jaguar Land Rover customers) at European environment – France, Poland, Sweden and U.K
- Collaborated on conceptualizing, developing, and maintaining project management initiatives within the Powertrain systems business group
- Design and Process FMEA support
- Initiate QRQCs in the case of DV or PV test failures – 8D, PDCA/FTA and 5 why methods
- Continually monitored project progress to ensure adherence to quality standards and specifications.
- Performed regular audits of internal processes and systems, identifying areas for improvement and driving change initiatives.
- Streamlined communication between engineering teams, leading to more efficient problem-solving and improved project timelines.
- Collaborated with cross-functional teams to identify and address potential risks, ensuring successful project completion.
- Enhanced customer satisfaction by proactively addressing concerns and resolving issues in a timely manner.
- Reviewed technical documentation for accuracy and completeness, enhancing overall product quality.
- Conducted root cause analysis for recurring non-conformances, leading to the implementation of corrective actions and continuous improvement initiatives.
- Improved project quality by implementing rigorous testing processes and documentation procedures.
- Developed comprehensive quality control plans, resulting in increased product reliability and fewer defects.
- Facilitated regular project review meetings, promoting transparency and collaboration among team members while maintaining a focus on achieving outstanding quality outcomes.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Supported quality team members during corrective action updates.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Maintained compliance with industry standards and regulatory compliance during managed projects.
- Collaborated with cross-functional teams to develop and implement process changes.
Quality Assurance Manager
Uponor
Vila Nova de Gaia , Portugal
2010.06 - 2013.05
- Building materials industry -, , Portugal, Handled product complaints, such as product investigations, root cause analysis and product recalls
- Continuous improvement
- Support the integration of new ISO standards into the Management System, such as, ISO 45001
- Performed product (internal/supplier) and systems management audits as per ISO 9001 and ISO 14001
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Recorded, analyzed, and distributed statistical information.
- Created and maintained quality management systems to align with industry standards.
- Implemented new quality assurance and customer service standards.
- Established and tracked quality department goals and objectives.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
Education
MBA - Business, Strategy
Rome Business School
Rome, Italy 2017.07 - 2019.10
Master - Chemical Engineering
Coimbra Engineering Institute
Coimbra, Portugal 2007.09 - 2010.02
Bachelors - Chemical Engineering
Coimbra Engineering Institute
Coimbra, Portugal2007
Certificate - Agile Business Analyst
APMG International
High Wycombe HP13 6DG, United Kingdom 2024.03 - 2024.03
Certificate - Enterprise Business Agility Strategist
AgilityHealth Institute
11919 Grant St. Suite 200 Omaha, NE 68164 2023.08 - 2023.08
Certificate - Team Kanban Practitioner
Kanban University
United Kingdom 2023.01 - 2023.01
Certificate - Professional Scrum Master I
Scrum.org
2020.05 - 2020.05
Certificate - Innovation in The Age of Disruption
INSEAD Business School
2020.05 - 2020.07
Certificate - IC Agile Certified Professional Business Agility Foundations
IC Agile International Consortium For Agile
2022.01 - 2022.06
Certificate - Certified SAFe 5 Agilist
Scaled Agile, Inc.
2022.09 - 2022.09
Certificate - Certified SAFe 6 Agilist
Scaled Agile, Inc.
2023.10 - 2023.10
Skills
- Customer Relationship Management
- Verbal and Written Communication
- Project Management
- Cross-Functional Team Management
- Complex Problem-Solving
- Key Performance Indicators (KPI)
- Business Analysis
- Collaborate Cross-Functionally
- Plan Projects
- Managing Multiple Tasks
- Technical Proficiency
- Timelines and Milestones
- Strategic Planning
- Business Planning
- Team Leadership
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Flexible work hoursPersonal development programsCompany CultureWork-life balanceCareer advancementTeam Building / Company RetreatsTimeline
Certificate - Agile Business Analyst
APMG International
2024.03 - 2024.03
Certificate - Certified SAFe 6 Agilist
Scaled Agile, Inc.
2023.10 - 2023.10
Certificate - Enterprise Business Agility Strategist
AgilityHealth Institute
2023.08 - 2023.08
Certificate - Team Kanban Practitioner
Kanban University
2023.01 - 2023.01
Certificate - Certified SAFe 5 Agilist
Scaled Agile, Inc.
2022.09 - 2022.09
Certificate - IC Agile Certified Professional Business Agility Foundations
IC Agile International Consortium For Agile
2022.01 - 2022.06
Global Agility Manager
Datwyler Schweiz AG
2021.09 - Current
Certificate - Professional Scrum Master I
Scrum.org
2020.05 - 2020.05
Certificate - Innovation in The Age of Disruption
INSEAD Business School
2020.05 - 2020.07
MBA - Business, Strategy
Rome Business School
2017.07 - 2019.10
Quality Key Account Manager
Datwyler Schweiz AG
2017.04 - 2021.08
Project Quality Engineer
Valeo Automotive
2015.03 - 2017.03
Quality Assurance Manager
Uponor
2010.06 - 2013.05
Master - Chemical Engineering
Coimbra Engineering Institute
2007.09 - 2010.02
Bachelors - Chemical Engineering
Coimbra Engineering Institute
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