Chrissebelle Gross
Luzern
Summary
A highly organized and detail-oriented administrative professional with over 15 years of experience in the hospitality industry. Proven ability to manage office operations, coordinate events, and provide exceptional customer service. Adept at multitasking, problem-solving, and maintaining a positive attitude in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Assistant Restaurant Manager 100%
Chenot Palace
03.2020 - 10.2023
- Assisting in managing restaurant operations, Staff supervision & trainings, Administrative duties, Guest services
Food Service Assistant 100% (Seasonal)
Grandhotel Giessbach
06.2019 - 10.2019
- Responsible for providing guests with necessary assistance, Personalized service, Ensuring that the dining area is well organized
Restaurant Receptionist 100%
Marina Bay Sands
03.2015 - 03.2019
- Bookings & reservations, Monitoring the guest waiting list, Responsible for large parties
Food & Beverage Service Executive 100%
Swissôtel the Stamford
09.2008 - 12.2014
- Manage guest queries, Assists management with trainings and development of team members, Communicate and deligate tasks, Administrative duties
Education
Bachelor of Science - Hotel And Restaurant Management
Divine Word College of Calapan
Oriental Mindoro Philippines03.2007
Introduction & Training Swissôtel -
SOP (Standard Operating Procedures)
05.2009
Skills
- MS-Office: Word, Outlook, Excel, PowerPoint
- Hotel Software: Protel, Abacus, Respak
- Employee Scheduling
- Staff Training and Development
- Customer Assistance
- Guest Relations
- Restaurant Operations
- Time Management
- Multitasking
- Attention to Detail
Languages
English
Advanced (C1)
German
Elementary (A2)
Filipino
Advanced (C1)
Personal Information
- Date of Birth: 05/11/87
- Nationality: Philippines
- Marital Status: CH-Status B
References
Gladly upon request
Timeline
Assistant Restaurant Manager 100%
Chenot Palace
03.2020 - 10.2023
Food Service Assistant 100% (Seasonal)
Grandhotel Giessbach
06.2019 - 10.2019
Restaurant Receptionist 100%
Marina Bay Sands
03.2015 - 03.2019
Food & Beverage Service Executive 100%
Swissôtel the Stamford
09.2008 - 12.2014
Bachelor of Science - Hotel And Restaurant Management
Divine Word College of Calapan
Introduction & Training Swissôtel -
SOP (Standard Operating Procedures)
Similar Profiles
Ettore Michele MoliteoEttore Michele Moliteo
Executive Chef at Chenot PalaceExecutive Chef at Chenot Palace
Zenfira MammadovaZenfira Mammadova
Accountant at Chenot Palace GabalaAccountant at Chenot Palace Gabala
Anett-Vivien BanuAnett-Vivien Banu
Hydrotherapist at Chenot Palace WeggisHydrotherapist at Chenot Palace Weggis