CILLA NAMFUA
Chambesy
Summary
HARDWORKING AND ENERGETIC PROFESSIONAL WITH AN EXCEPTIONAL COMMITMENT TO EXCEEDING CLIENT EXPECTATIONS . Team player with solid experience implementing projects for all industries within international and matrix organizations. Excel in requirement assessment, IT, data analysis, finance processes, delivering training programs, at driving projects forward while motivating and building critical relationships with clients and delivery teams. Culturally aware, adaptable, I am able to work in cross-functional and multinational. Outstanding research and writing skills, I am highly organized, have a dynamic attitude, and am driven by all aspects of "quality" and "can do" approach.
Overview
21
21
years of professional experience
Work History
Team Project Lead & Vendor Management Officer
FLOWBANK SA
2023.01 - Current
- Act as the primary point of contact for project-related activities in driving project forward through effective planning, execution, monitoring, and control
- Maintain comprehensive project documentation, including schedules, reports, and budgets.
- Manage competing demands and professionally adapting to frequent change, delays and unexpected events.
- Lead, mentor, and motivate project team members.
- Oversee and manage relationships with vendors to ensure the business receives product signed for and services at competitive prices.
- Negotiate contracts, monitor vendor performance, foster partnerships.
- Manage contract renewals, amendments, and terminations as needed
Project Manager / Product Owner
CMS VON ERLACH PARTNERS LTD
2017.01 - 2023.01
- Managed the data migration and implementation from an in-house stand-alone system to a new ERP to benefit on harmonized processes between two office locations
- Maintained and monitored project schedules, resource utilization, change control, budgets and expenditures
- Conducted user requirements, data quality check, to scoping, planning, UAT efforts, user training onto rollout
- Collaborated with HQ office team while ensuring synergies to implement business processes improvement and alignment for the new ERP
- Worked with key departments to ensure proper adoption of business change and knowledge management
- Helped drive project decisions, escalations, and prioritizations as needs emerged to achieve program goals, improvements and objectives
- Created user guidelines, delivered refresh training as well as advised on best practices and standards for the team.
Project Manager
JAPAN TOBACCO INTERNATIONAL
2011.01 - 2015.01
- Directed a portfolio of legal projects and initiatives which were structured to execute Legal Department strategy.
- Proficiently put structure for initiated projects (e.g., from charter creation to requirements gathering onto rollout).
- Primary point of contact for all legal department project initiatives in managing, communicating, reporting, resolving issues, managing risks onto influencing all levels of management.
- Oversaw the implementation of the global corporate governance application that managed legal and corporate financial data with a cross-functional 30+ team members from different regions and cultures.
- Managed the implementation of a contract management system from needs assessment, to requirements gathering, to vendor RFP, scoping, planning, onto rollout.
- Designed (for over 150 legal professionals globally) and managed the legal portal on the intranet (SharePoint) as single document / data repository and place for collaboration.
- Efficiently controlled multiple administrative tasks encompassing financial reporting, contract negotiations, taking minutes and synchronizing meetings as well as discovered alternative work processes to expand current operations.
Corporate Compliance Manager
JAPAN TOBACCO INTERNATIONAL
2010.01 - 2011.01
- Established and restructured processes and tools that supported JTI's anti-Illicit trade efforts and recognized problems in the know your supplier/customer (KYS, KYC) programs and instigated corrective actions
- Generated reporting of KPI's for key suppliers and assisted with Anti-Money Laundering (AML) Controls
- Administered corporate compliance global rollout projects desirable to meet obligations under the JTI-EU Cooperation Agreement and other forms of regulatory requirements
- Reviewed, maintained and updated worldwide company databases related to programs owned by Corporate Compliance while effectively documented processes and planned reports ensuring regulatory obligations.
IT System Administrator
SAAD FINANCIAL SERVICES
2006.01 - 2009.01
- Increased productivity by providing comprehensive technical training to internal departments (Back Office, Sales and Trading, Human Resources) on various hardware and software tools.
- Actively provided database administrative (DBA) support in the implementation of projects, database loading,conversions, testing etc.
- Monitored and maintained an interfaced reporting system (Midas ORF Plus).
- Competently managed Misys banking software (Midas R4 and Midas Plus) containing user jobs, print queues and external interfaces for Midas banking applications as well as delivering timely status reports for senior management.
- Managed interfaces in Reuters/Bloomberg data flow for real time data feed into banking applications and verified user manuals of in-house applications as well as delivered training of new software for colleagues.
- Collaborated with Head Office IT team in researching and evaluating new software and recommending their deployment where suitable. Provided assistance and expedited contracts processing for various private banking services.
Project Coordinator
OSLER, HOSKIN & HARCOURT LLP
2004.01 - 2006.01
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Operated with Web design team to generate company's Project Office website using Agile; accountable for management of entire phase of project implementation and management of activities and deliverables. Catered functional, ongoing project management and leadership to personnel in planning and scheduling of Project Office projects.
- Using Agile, worked collaboratively with internal departments (IT, Training, Software developers, Web designers) to properly leverage resources to address project needs. Reinforced project plans and tracking progress of work in an organized way utilizing project management tools (in particular MS Project).
Education
Bachelor of Arts - Information Management
Ryerson University
Toronto Canada2006
Diploma in Computer Programming and Analysis -
Seneca College
Toronto Canada 1996
International Business Economics - Advanced Business Administration
Saint Michael's College
England 1992
Skills
- Computer & software proficiency
- Collaborative mindset
- Strong interpersonal, communication & presentation skills
- Critical thinking and problem solving
- Multilingualism
- Negotiation management
- Leadership skills
- Multi-tasking skills
- Project Planning
Professional Development
- Project Management Professional (PMP) - Simplilearn Geneva
- Competent Communicator - Toastmasters International, Geneva
- Impact and Influencing Strategies - Ashridge Business School, England
- Getting Things Done GTD, Time Management Workshop, Prague
- Business Solution Orientation Workshop - IMD Business School, Lausanne
- Training in Effective Writing Skills, Geneva
- High Performance Communication - Stand and Deliver, Rome
- Project Management Workshop - Kepner Tregoe, Geneva
- Information Technology Project Management, Geneva
- Associate Certificate in Project Management, Toronto
- Prince2 Project Management Methodology, Toronto
Hobbies and Interests
- Tennis
- Running
- Hiking
- Skiing
- Time with family and friends
- Learning languages and watching foreign and local movies
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Timeline
Team Project Lead & Vendor Management Officer
FLOWBANK SA
2023.01 - Current
Project Manager / Product Owner
CMS VON ERLACH PARTNERS LTD
2017.01 - 2023.01
Project Manager
JAPAN TOBACCO INTERNATIONAL
2011.01 - 2015.01
Corporate Compliance Manager
JAPAN TOBACCO INTERNATIONAL
2010.01 - 2011.01
IT System Administrator
SAAD FINANCIAL SERVICES
2006.01 - 2009.01
Project Coordinator
OSLER, HOSKIN & HARCOURT LLP
2004.01 - 2006.01
Bachelor of Arts - Information Management
Ryerson University
Diploma in Computer Programming and Analysis -
Seneca College
International Business Economics - Advanced Business Administration
Saint Michael's College