CINDY HAU KIU CHAN
München
Summary
Highly motivated professional, with skills in consensus building and work successfully with all levels of professionals to plan and implement strategic solutions to achieve effective results. Hands on working experience with project and people management in Asia (China/Bangladesh/India/Vietnam) in the area of social auditing, supplier capacity building and stakeholders collaboration. Professional project manager with strength in managing complicated, cross functional regional project to exceed company goals within timeline and maintain quality. Experience in assessing European Suppliers in both social and environmental aspects.
Overview
26
26
years of professional experience
Work History
Expert Lead Supply Chain Compliance
Westwing GmbH
02.2022 - Current
- Mapped and assessed all Westwing Private Label Suppliers socially & environmentally with minimal time and resources.
- Built up the Private Label Suppliers SCC (Supply Chain Compliance) Approval Process for Westwing and other policies and systems related.
- Completed the Environmental Materiality Report for Westwing Private Label Suppliers.
- Being the key player in the collaboration with amfori on behalf of Westwing. Engaging in various amfori working groups.
- Take part in Westwing LkSG preparation.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Social Compliance Manager
ICA Global Sourcing
04.2008 - 04.2021
- Uphold and showcase social compliance program for ICA and other OpCo (Kesko, Salling Group, KID/Hemtex)
- Key contact between IGS and the OpCo CR department in Europe on CR matter
- Keep close relationship with IGS sourcing and QA/QC department to comply with IGS CR policy
- Maintain IGS food + non-food supplier base (around 500+ factories) 100% socially audited
- Customize capacity building activities to key/prioritized suppliers
- Facilitate collaboration with different external stakeholders such as BSCI and ACCORD
- Formulate strategy and solutions to support corporate needs on social compliance
- Established ICA social compliance audit protocol in 2008
- Completed mapping supplier landscape and ensured all Asian sourced factories are socially audited in 2011
- As of Spring 2021, 97% of corporate brand factories in high-risk countries were socially complied
- 50% of the non-compliant factories fulfilled IGS CR standard after undergone the customized remediation program
- Over 20% corporate brand key factories undergone environmental check and capacity building activities without additional cost incurred
- Organized social compliance trainings to inherited and new Non-food suppliers in 2009-10, 2013, 2017 and 2019
- 100% of Thai Food Suppliers participated in Thai Migrant Labor Issue Training (Responsible Recruitment) in 2015
- Enhanced the transparency of supply chain ESG performance for all OpCo
- Foresight and mitigated Xinjiang Cotton issues for all OpCo in 2020-2021
Compliance Specialist
New Balance Athletic Shoes (Hong Kong) Ltd
08.2006 - 03.2008
- Conduct social audit and follow up CAP to the non-footwear factories throughout Asia
- Assigned the audit schedule for the team members
- Consolidated the factory list from various business units and licensees and completed 75 audits from Aug 06-Feb 07
- Design and develop the training material for the apparel + licensee training
Senior Inspector - Vendor Responsibility Program Department
May Department Stores International Inc
09.2001 - 02.2006
- Conduct social audit to non-food factories throughout Asia Pacific
- Liaison with the US head office and the vendors regarding to the non-compliance issues
- Conducted over 141 compliance audits in 2004
- Provide mentorship to new inspectors in 2003-04
Operation Analyst Assistant
Intergraph Hong Kong Limited
02.1999 - 09.2001
- Independently managed the company quality system, including the control of quality documentation etc
- Effectively implemented the corrective and preventive actions plans
- Satisfactorily completed the Certification Renewal Audit from HKQAA in Mar 2001
Education
Master of Anthropology - Partially completed
Chinese University of Hong Kong
01.2014
IRCA Certified OH&SMS Auditor Conversion Course -
SGS
01.2006
Bachelor of Social Science - Geography
Hong Kong Baptist University
01.1997
Skills
- Time management
- Problem-solving
- Multitasking
- Dependable and responsible
- Critical thinking
- Teamwork and collaboration
- Friendly, positive attitude
Languages
Chinese (Cantonese)
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Beginner (A1)
Timeline
Expert Lead Supply Chain Compliance
Westwing GmbH
02.2022 - Current
Social Compliance Manager
ICA Global Sourcing
04.2008 - 04.2021
Compliance Specialist
New Balance Athletic Shoes (Hong Kong) Ltd
08.2006 - 03.2008
Senior Inspector - Vendor Responsibility Program Department
May Department Stores International Inc
09.2001 - 02.2006
Operation Analyst Assistant
Intergraph Hong Kong Limited
02.1999 - 09.2001
IRCA Certified OH&SMS Auditor Conversion Course -
SGS
Bachelor of Social Science - Geography
Hong Kong Baptist University
Master of Anthropology - Partially completed
Chinese University of Hong Kong
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