Constantin Solonaru Botnari
Thalwil
Summary
With background in various customer-facing roles, skilled in problem-solving and team collaboration. Looking to apply my education and enthusiasm for business in a practical setting. My adaptability to new environments, strong work ethic, and passion for continuous learning make me a valuable asset to any team. I am seeking opportunities to apply my skills in a dynamic environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Mercadona SA
07.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Restaurant Waiter
El Barco
02.2023 - 06.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Cocktail Bartender
Coppola
05.2022 - 09.2022
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Restaurant Waiter
Las Olas
02.2021 - 02.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Food Delivery Driver
Britannia
02.2019 - 02.2021
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Addressed issues and resolved customer complaints to establish trust and reliability.
Food Delivery Driver
Pizza Hut
02.2018 - 10.2018
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Call Center Agent
Orange
09.2017 - 02.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
- Maintained and managed customer files and databases.
Education
BBA - Business Administration And Management
University of Cantabria
Santander, Cantabria07.2023
Skills
- Problem-Solving
- Critical Thinking
- Flexibility
- Communication
- Teamwork
- Organization
- Creativity
- Emotional Intelligence
- Attention to detail
- Responsibility
- Time management
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Elementary (A2)
Certification
- Microsoft Office
- Microsoft Excel
- Diez Software (DiezCON, DiezFAC, DiezFIS)
- AS400 (ERP)
- Dolibar (ERP)
Timeline
Cashier
Mercadona SA
07.2023 - 10.2023
Restaurant Waiter
El Barco
02.2023 - 06.2023
Cocktail Bartender
Coppola
05.2022 - 09.2022
Restaurant Waiter
Las Olas
02.2021 - 02.2022
Food Delivery Driver
Britannia
02.2019 - 02.2021
Food Delivery Driver
Pizza Hut
02.2018 - 10.2018
Call Center Agent
Orange
09.2017 - 02.2018
BBA - Business Administration And Management
University of Cantabria
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