DIANA OFOSUA AMPONSAH
GENEVA
Summary
Motivated and detail-oriented IT Support professional with a growing focus on cybersecurity and information management, currently pursuing a Master's in Management and Leadership with a Cybersecurity emphasis at Webster University Geneva. Possesses foundational skills in digital forensics, network security, and administrative systems, with hands-on experience supporting academic and corporate operations. Eager to apply technical abilities, organizational skills, and a commitment to accuracy in an international work environment.
Overview
6
6
years of professional experience
Work History
Assistant Administrative Officer
Doyen Institute of Intelligence and Investigations
02.2025 - 07.2025
- Maintained digital and physical records securely
- Assist in day-to-day office operations
- Manage confidential information securely
- Handled correspondence, schedules, and document management
Customer Service Personnel
Atlantic Computers and Electronics
09.2023 - 01.2024
- Provided product support and documentation to clients
- Coordinated training and certification records for partner brands
- Assisted with Bill of Materials preparation and sales team support
Intern
Parliament House of Ghana
02.2019 - 03.2019
- Organized meetings, calls, and travel arrangements
- Managed documentation and assisted with member scheduling
Education
Master of Arts - Management and Leadership (Cybersecurity Emphasis)
Webster University Geneva
Switzerland08.2025
Virtual Assistant Certificate - Google workspace (google docs, spreadsheet, forms, slides), Calendar and Email management
ALX- Ghana
11.2024
CyberOps Associate - Network Security Infrastructure, Digital Forensics, Threat Intelligence, Cryptography
Cisco Networking Academy
02.2024
Professional Diploma - Cyber Intelligence, Mobile Device Forensics, Card Fraud Investigation
Doyen Institute of Intelligence and Investigations
08.2022
Bachelor of Arts - Information Studies & Sociology
University of Ghana
11.2019
WASSCE/WAEC - Literature, History
Okuapemman Senior High School
05.2014
Skills
- MS Word
- PowerPoint
- Excel
- Report Writing
- Document Reviews
- Internet Skills
- Research Skills
- Proofreading
Websites
Hobbies and Interests
- Music
- Volunteering
- Reading
References
- Hon. Kojo Asemanyi, Former Member of Parliament, Gomoa East Constituency, papaegyam@gmail.com, +233243252519
- Ms. Eugenia Seade, Supervisor, Doyen Institute of Intelligence and Investigations, seadeeugenia@gmail.com, +233557552301
- Mr. George Dosoo-Doyen, Director, Doyen Institute of Intelligence and Investigations, director@doyeninstitute.edu.gh, +233202986935
Timeline
Assistant Administrative Officer
Doyen Institute of Intelligence and Investigations
02.2025 - 07.2025
Customer Service Personnel
Atlantic Computers and Electronics
09.2023 - 01.2024
Intern
Parliament House of Ghana
02.2019 - 03.2019
Master of Arts - Management and Leadership (Cybersecurity Emphasis)
Webster University Geneva
Virtual Assistant Certificate - Google workspace (google docs, spreadsheet, forms, slides), Calendar and Email management
ALX- Ghana
CyberOps Associate - Network Security Infrastructure, Digital Forensics, Threat Intelligence, Cryptography
Cisco Networking Academy
Professional Diploma - Cyber Intelligence, Mobile Device Forensics, Card Fraud Investigation
Doyen Institute of Intelligence and Investigations
Bachelor of Arts - Information Studies & Sociology
University of Ghana
WASSCE/WAEC - Literature, History
Okuapemman Senior High School
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