Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Dima Hjeij

Luzern

Summary

Experienced healthcare professional with over a decade of expertise in nutrition management and clinical operations, dedicated to improving patient care and outcomes. Currently conducting research in health policy with a focus on rehabilitation in health systems. Skilled in managing complex projects and leading interdisciplinary teams, I am passionate about advancing health policy and expanding access to essential health services. Committed to promoting patient-centered care through research that enhances healthcare equity and supports evidence-based policy development to meet diverse population needs.

Overview

16
16
years of professional experience
4
4

Certifications

Work History

Research Assistant

University of Lucerne
10.2024 - Current

“Integration of Rehabilitation and Assistive Technology in National Strategies in the WHO European Region”


  • Gather insights on the integration or planned integration of rehabilitation and access to assistive technology into national strategies and emergency plans across all 53 member states of the WHO European Region.


Perform a document analysis of the current national strategies of member states.

Project manager

AJIC company
09.2024 - Current

Providing catering services at Nasiriya Hospital


  • Project Planning & Coordination with Stakeholders
  • Team building and Management
  • Management of dietetics and food safety departments
  • Daily operations management


Team training and supervision

In-patient meal design, and recipe analysis

Coordination with healthcare providers at the hospital

Research Intern

Swiss Paraplegic Research Nottwil
07.2023 - 12.2023

“Integration of Rehabilitation in National Health Strategies across Europe”


  • Conducted a detailed cross-country comparative study, providing critical insights to strengthen national health strategies throughout Europe.

Clinical Dietitian

Markaziyah Clinics
09.2009 - 08.2022

Also in Private Clinics in Nabatieh and Zahleh


  • Transformed nutrition for over 6,200 patients by crafting tailored nutrition plans to manage weight issues and chronic illnesses.
  • Attained an 85% success rate in patients achieving diet adherence, weight targets, and improved health outcomes, notably in diabetes, cardiovascular diseases, and kidney failure.
  • Collaborated extensively within a multidisciplinary team for optimal patient-centered care.

Medical Center Manager

Markaziyah Clinics
03.2020 - 07.2022
  • Planned and led a marketing campaign targeting employees in downtown Beirut, encompassing the areas surrounding the medical center.
  • Designed and implemented a 'patient satisfaction protocol' to evaluate services and patient experiences, aiming to enhance satisfaction, trust, loyalty, and reduce dropout rates.
  • Developed and executed a comprehensive plan to mitigate staff burnout and boost engagement through a multidisciplinary approach, incorporating seminars, training sessions, a supportive working environment, and ongoing monitoring of staff satisfaction.
  • Led the reporting and quality improvement team.

Education

Master’s in Philosophy, Theology And Religions -

University of Lucerne
Switzerland
05.2025

Master of Science - Health Sciences, Focus on Health Economics and Policy

University of Lucerne
Switzerland
09.2024

Bachelor of Science - Nutrition and Dietetics

American University of Beirut
Lebanon
06.2008

Skills

  • Strategic planning and execution
  • Clinical leadership
  • Problem-solving
  • Healthcare marketing and patient engagement
  • Stakeholder communication and engagement
  • Data-driven decision making
  • Health coaching and patient empowering
  • Project management
  • Analytical and research skills
  • Proficient in Stata for data analysis and statistical modeling
  • Experienced in conducting systematic reviews and document analysis

Certification

  • Advanced Quantitative Methods, University of Lucerne, 06/30/23
  • Project Management in the Health Sciences, University of Lucerne, 06/30/23
  • Survey Methodology, University of Lucerne, 06/30/23
  • Health and Social Policy, University of Lucerne, 06/30/23

Languages

Native Arabic
Fluent in English
Fluent in French

Personal Information

Nationality: Lebanese

Timeline

Research Assistant

University of Lucerne
10.2024 - Current

Project manager

AJIC company
09.2024 - Current

Research Intern

Swiss Paraplegic Research Nottwil
07.2023 - 12.2023

Medical Center Manager

Markaziyah Clinics
03.2020 - 07.2022

Clinical Dietitian

Markaziyah Clinics
09.2009 - 08.2022

Master’s in Philosophy, Theology And Religions -

University of Lucerne

Master of Science - Health Sciences, Focus on Health Economics and Policy

University of Lucerne

Bachelor of Science - Nutrition and Dietetics

American University of Beirut
Dima Hjeij