Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
Dimagi Premarathne

Dimagi Premarathne

Hori

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Sorter and Delivery Driver

Notime AG
07.2023 - Current
  • Utilized sorting systems to sort items fast and accurately.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.

Waitress / Front staff

CAFE ROBERTO'S
03.2021 - 06.2023
  • Greeted customers warmly and professionally on arrival, promptly directing to allocated tables
  • Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers
  • Elevated guest experiences by delivering tailored, personalised customer service
  • Handled reservations to maximise covers and revenue
  • Operated POS systems effectively, accurately processing numerous customer bill payments
  • Confidently managed customer requests by listening actively to concerns and providing positive solutions


Customer Assistant

Lidl
08.2022 - 03.2023
  • Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
  • Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
  • Listened to customers in actively to assess issues and provide accurate information.
  • Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.

Legal Intern

SOLIDUM SOLICITORS
08.2022 - 12.2022
  • Conducted legal research and drafted official documentation
  • Documented advice and casework using case management system
  • Maintained working understanding of current laws and legal processes, continuously striving to develop professional knowledge
  • Researched about Conveyancing, Immigration and Family matters
  • Have attended for conferences with the senior solicitors
  • Have drafted a lease, and relevant searches for properties, and communicated between two parties
  • Filled relevant forms according to the matters.

Bar Assistant

JD Weatherspoon
03.2022 - 07.2022
  • Greeted customers and provided friendly, knowledgeable service.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Real Estate Agent Assistant

AITEKEN & SPENCE
12.2021 - 07.2022
  • Replied promptly to customer enquiries for excellent satisfaction ratings
  • Acquired signed tenancy and license agreements within target timeframes
  • Arranged prompt repair and maintenance work on rented properties
  • Liaised between landlords and tenants to maintain positive communications
  • Supported marketing campaigns to achieve maximum property occupancy
  • Kept customer databases updated with relevant property requirements and contact details
  • Updated online listings with photos, floorplans and property specifics


Education

Masters of Law LLM -

Dundee University
Dundee, Dundee City
11.2022

BACHELORS OF LAW LLB -

Staffordshire University
08.2022

Skills

  • Customer Service
  • Payment Processing
  • Staff Training and Onboarding
  • Energetic and Enthusiastic
  • Interpersonal Skills
  • Guest Relations Management
  • Safe Food Handling
  • Team Collaboration
  • Schedule Management

Personal Information

Nationality: Sri Lankan


B permit Holder in Switzerland 

Languages

German
Beginner (A1)

Timeline

Sorter and Delivery Driver

Notime AG
07.2023 - Current

Customer Assistant

Lidl
08.2022 - 03.2023

Legal Intern

SOLIDUM SOLICITORS
08.2022 - 12.2022

Bar Assistant

JD Weatherspoon
03.2022 - 07.2022

Real Estate Agent Assistant

AITEKEN & SPENCE
12.2021 - 07.2022

Waitress / Front staff

CAFE ROBERTO'S
03.2021 - 06.2023

Masters of Law LLM -

Dundee University

BACHELORS OF LAW LLB -

Staffordshire University

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Dimagi Premarathne