DIMITRIOS ALONISTIOTIS
Bruson
Summary
Dynamic Resort Manager with expertise in team leadership and operational efficiency. Proven track record in enhancing service quality through effective training programs and seamless daily operations management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Resort Manager & Fleet Administrator
AlpyBus S.a.r.l.
Geneva, Switzerland
12.2017 - 06.2025
- Managed driver recruitment (over 100 each winter season), training, and performance evaluations to optimize team effectiveness.
- Developed and implemented training programs for newly recruited staff, fostering a culture of excellence in service quality.
- Facilitated a supportive workplace atmosphere that encouraged transparent communication among all team members engaged
- Directed coordination of daily activities to ensure seamless service delivery and exceptional traveler interactions.
- Analyzed market trends and deployed marketing strategies to optimize seasonal occupancy rates and elevate revenue.
- Managed budgeting activities to support financial objectives and efficient resource distribution.
- Collaborated with suppliers to negotiate contracts, optimizing costs for products and services critical to resort operations.
- Coordinated and optimized fleet maintenance schedules, ensuring over 100 vehicles remained in peak performance and readily available for use.
- Streamlined order processes by implementing an inventory tracking system for parts and supplies, ensuring precise inventory management.
- Operate tacho datas for more than 150 drivers and 100 vehicles to comply with EU and Swiss driving time regulations, manage driver rest periods, and avoid fines through automated reporting and real-time monitoring
Transport Liaison & Trainer
Express Airport Transfers (UK) Ltd. T/A Alaska Recruitment- EasyBus
Paris, France
05.2014 - 11.2017
- Coordinated communication between clients (over 400 per day), 20 drivers, and operational team based in UK to ensure seamless service delivery.
- Implemented process improvements that streamlined booking procedures, reducing response times for service requests.
- Trained new driver on company policies, procedures, and customer service standards to foster a high-performance culture.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Maintained accurate driver information for delivery scheduling.
- Operate tacho datas to comply with EU driving time regulations, manage driver rest periods, and avoid fines through automated reporting and real-time monitoring
Owner
Speedex Argolis
Argos, Greece
02.2005 - 01.2014
- Developed comprehensive business plans to drive growth and sustainability.
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Oversaw budgeting and financial management, optimizing resource allocation.
- Trained and mentored staff, fostering a collaborative team environment.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
Education
IT Network Security
Vocational Training Institute - ΙΕΚ Dalamanara of Argos (GR)
Argos, GreeceNational/International Road Haulage & Passenger Op - Logistics Management
OFAE
Athens, GreeceSkills
- Teamwork and leadership
- Problem-solving
- Multitasking Abilities
- Computer skills
- Excellent communication
- Professionalism
Certification
- Geneva, ALSA Trainer Accreditation Center - 24 Hours
Trainer
- Cossonay, Mercedes-Benz - 8 hours
Mercedes-Benz Transporter Training on Tour
Languages
English
French
Greek
Timeline
Resort Manager & Fleet Administrator
AlpyBus S.a.r.l.
12.2017 - 06.2025
Transport Liaison & Trainer
Express Airport Transfers (UK) Ltd. T/A Alaska Recruitment- EasyBus
05.2014 - 11.2017
Owner
Speedex Argolis
02.2005 - 01.2014
IT Network Security
Vocational Training Institute - ΙΕΚ Dalamanara of Argos (GR)
National/International Road Haulage & Passenger Op - Logistics Management
OFAE
Driving Licence
Swiss DE, CE driving licence
Swiss CPC (OACP)
Swiss Digi Tachocard