Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Divya Latha Pasupulati

Customer Service Representative
Hyderabad

Summary

Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Overview

8
years of professional experience
5
years of post-secondary education
1
Language

Work History

Regalix
Hyderabad

Associate Sales Representative
06.2023 - Current

Job overview

  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Tech Mahindra
Hyderabad

Technical Support Associate
12.2020 - 10.2022

Job overview

  • Configured hardware, devices, and software to set up work stations for employees.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Prepared technical responses to requests for quotes, assigning costs, timeframes and alternative solutions.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.

Knoah Solutions
Hyderabad

Customer Service Representative
03.2020 - 11.2020

Job overview

  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.

Interglobe Aviation Limited
Delhi

Air Hostess
09.2015 - 03.2017

Job overview

  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.

Education

Indian Institute of Science And Technology
Hyderabad

from BSC Computer Science
06.2014 - 03.2017

University Overview

St Mary's Junior College
Hyderabad

Intermediate from CEC
06.2012 - 03.2014

University Overview

Bhashyam High School
Hyderabad

from Secondary Education
06.2009 - 03.2010

University Overview

Skills

Lead prospecting

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Timeline

Associate Sales Representative
Regalix
06.2023 - Current
Technical Support Associate
Tech Mahindra
12.2020 - 10.2022
Customer Service Representative
Knoah Solutions
03.2020 - 11.2020
Air Hostess
Interglobe Aviation Limited
09.2015 - 03.2017
Indian Institute of Science And Technology
from BSC Computer Science
06.2014 - 03.2017
St Mary's Junior College
Intermediate from CEC
06.2012 - 03.2014
Bhashyam High School
from Secondary Education
06.2009 - 03.2010
Divya Latha Pasupulati Customer Service Representative