Summary
Overview
Work History
Education
Skills
General HR Knowledge
Timeline
Generic

Douglas Diaw

Accra

Summary

A passionate and highly driven Bachelor of Business Administration graduate from the University of Professional Studies in Accra.

Motivated and versatile professional with a passion for continuous learning and growth. Strong communication and problem-solving skills combined with a proactive and adaptable approach to challenges. Committed to delivering high-quality results and fostering positive team dynamics. Seeking opportunities to contribute expertise and drive success in a dynamic work environment.

Overview

6
6
years of professional experience

Work History

Human Resource Services and Transfer & Mobility As

Nestle Central And West Africa Limited
01.2023 - Current
  • Responsible for specific personnel functions performed at post.
  • Assist in recruitment and onboarding of employees.
  • Plan Induction and provide orientation briefing to new staff.
  • Maintain personnel records and files and prepares periodic and non-recurring reports.
  • In charge of employees health insurance
  • Organize Monthly HR catch-up meeting; Consolidate meeting agendas, prepare power point presentation slides.

HR Data Analytics

• In charge of employees’ master data, maintain accurate records of employees, including documentation related to transfer agreements, relocation expenses, and relevant approvals.

• Run surveys, collate data responses, analyse and make power points presentations.

Expats Administration.

• In charge of employees (expats settlement); Booking hotels for transfer employees, Booking temporary accommodations, etc.

  • Ensure employees receive access cards, mugs and bottles upon arrival

• Process Housing for expats

• Process expats and dependents work and residence permit;

• Assist in the Purchasing of FZB forms and NIA new and renewal payment cards

  • Assist with shipments process of expats personal effects/ belongings.

Other Administrative Duties:

• Provide working tools for new entrants (laptops, phones, office equipment).

• Preparation of official letters; Employment Offer letter, introductory visa application letter, invitation Letter, reference Letter, etc.

•Receive monthly health insurance utilization reports and analyze to identify trends and areas for improvement.

• Assist employees with relocation process.

•Initiate and follow up on payment processes; PR/PO Creation for services (Housing, shipment, purchased goods/services), School fees payment processing for assignees dependents.

  • Other duties include preparation of all types of personnel actions; placement and promotion of local employees; resignations; preparing staffing patterns; and managing or assisting with LE Staff (Locally Employed Staff).

Administrative Personnel (Students Leader)

University Of Professional Studies, Accra
09.2018 - 08.2022
  • Organized and facilitated student classes and events.
  • Assisted faculty with administrative tasks.
  • Consolidated and managed class scores and records.
  • Coordinated and executed various administrative duties.
  • Fostered communication between students and faculty.
  • Demonstrated strong leadership and organizational skills.
  • Played a key role in enhancing student engagement and satisfaction.

Spare Parts Administrator

Coca Cola Bottling Company Limited
09.2017 - 07.2018

• Prepared purchases invoice.

• Recorded incoming and issue of spare parts.

• Ensured monthly stock-taking and recording for inventory valuation.

• Ensured re-order, minimum and maximum stock levels were well monitored for appropriate action.

• Analysed & reconciled unit balances of spare parts in a cloud software called ISCALA with the Bin card. This record was vital to the Accounts Department, aided their monitoring of values of parts released for production and values of spare parts in stores.

• Prepared daily reports on inventory issue to my Supervisor.

Education

Bachelor of Business Administration

University Of Professional Studies, Accra
08.2022

Skills

Ability to lead a group Have been students’ leader from 2018 to 2022

Proficient in Microsoft Word, PowerPoint, Excel

  • Power Bi
  • Power Query
  • Excel data Analytical Stills; Good in transforming data and creating Dashboards
  • Strong writing skills to produce and update complex reports, spreadsheets, and correspondence
  • Have good understanding of mathematical formulas for preparing statistical reports on various elements of data analysis

Excellent attention to details

  • Well organized, diligent and able to work under pressure

Strong analytical and problem-solving skills

Excellent network building and strong interpersonal skills to work with people from diverse culture and background

Excellent communication Skills

Great emotional intelligence

General HR Knowledge

Knowledge of general office management practices and procedures. 

Knowledge of job evaluation, concepts and principles. 

knowledge of Human Resources practices, performance management, etc. 

Good working knowledge of local labor and social security laws as well as recruitment prevailing practices.

Timeline

Human Resource Services and Transfer & Mobility As

Nestle Central And West Africa Limited
01.2023 - Current

Administrative Personnel (Students Leader)

University Of Professional Studies, Accra
09.2018 - 08.2022

Spare Parts Administrator

Coca Cola Bottling Company Limited
09.2017 - 07.2018

Bachelor of Business Administration

University Of Professional Studies, Accra
Douglas Diaw