DUANE ANTHONY SMITH
Vaud
Summary
Experienced Customer Service and Logistics Professional with a focus on supply issues, cost reduction, and enhancing team dynamics for improved operational performance and customer satisfaction. I am a charismatic leader who champions the philosophy of working smarter, not harder. With an innovative mind, I consistently seek ways to refine systems and processes, driving efficiency and effectiveness across operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Transport Logistics Coordinator
Total Convenience Management Ltd
02.2020 - 03.2021
- Managing contracts for SHELL and Haliburton
- Coordinating transportation for your client's employees to and from offshore oil rigs, airports, and hotels
- Maintaining a roster of internal drivers and scheduling trips in compliance with safety regulations
- Reviewing, monitoring, and analyzing costs
Warehouse Dispatch Manager
AA Laquis Trinidad Ltd
03.2015 - 08.2019
- Directed shipping, receiving, inventory, and transportation operations, managing a team of 15, including drivers
- Accurate verification of incoming and outgoing shipments
- Efficient material handling and disposition
- Maintaining current warehouse inventory
- Achieved an 18% reduction in labor costs by identifying and addressing root causes
- Maintained a 98% level of customer satisfaction and service over 19 months through meticulous organization and dedication
Logistics Officer
Lifetime Roofing Ltd
03.2012 - 03.2015
- Supported the acquisition and management of materials and equipment, involving strategic sourcing, contract negotiation, purchasing, and logistics
- Coordinated daily with carriers to expedite and track shipments for all domestic and import trailers
- Planned, scheduled, and supervised operations and staff to ensure the availability of assets to meet monthly demands
- Oversaw daily production cycles, optimizing production capacity for smooth operations
- Conducted cycle counts on over 3,000 items, achieving an average accuracy of 95% through effective packaging and picking processes
Education
Bachelor of Arts - Business Administration
University Of Hertfordshire
United Kingdom09-2024
Business Management Diploma - Business Management Diploma Level 5
Association Of Business Executives
03.2023
Skills
- Agile Problem Solving
- Customer & Supplier Relationship Management
- Microsoft office 365
- Operational efficiency
- Strategic Sourcing Presentations
- Warehouse and transportation operations
- SAP/ERP
- Critical thinking
- Analytical thinking
- Supply chain operations
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Certification
- APICS Certified Supply Chain Professional (CSCP)
Association for Supply Chain Management (ASCM), Expected Completion November, 2025 - Google Project Management: Professional Certificate
Coursera – Completed April 2024
Accomplishments
- Reduced labor costs by 18% and sustained 98% customer satisfaction through improved workforce and logistics planning.
- Managed end-to-end transport coordination for Shell and Halliburton, ensuring compliance, safety, and cost efficiency.
- Improved inventory accuracy to 95% across 3,000+ items by redesigning cycle counting and warehouse handling practices.
- Optimized production capacity and procurement workflows, improving on-time delivery and operational efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Sustainibilty Initiatives
Football
Basketball
Timeline
Transport Logistics Coordinator
Total Convenience Management Ltd
02.2020 - 03.2021
Warehouse Dispatch Manager
AA Laquis Trinidad Ltd
03.2015 - 08.2019
Logistics Officer
Lifetime Roofing Ltd
03.2012 - 03.2015
Business Management Diploma - Business Management Diploma Level 5
Association Of Business Executives
Bachelor of Arts - Business Administration
University Of Hertfordshire
Similar Profiles
Samantha BullockSamantha Bullock
Brand and Category Team Leader at 360 Total Convenience Limited - UnipetBrand and Category Team Leader at 360 Total Convenience Limited - Unipet
Deven MehtaDeven Mehta
General Manager at Total Convenience and VideoGeneral Manager at Total Convenience and Video
Shallan GreenShallan Green
Office Administrator at Total Pest Management / Total Pre PurchaseOffice Administrator at Total Pest Management / Total Pre Purchase
Jidapa EgliJidapa Egli
Accountant at Plc telecom company limitedAccountant at Plc telecom company limited
Sandie Salzmann MartínezSandie Salzmann Martínez
Floor at Club Poker B13Floor at Club Poker B13