Eden De Levrano
London,UK
Summary
Motivated and highly organised professional with a strong foundation in optometry, combining clinical knowledge with retail experience. Proven ability to manage administrative tasks, meet targets, and train staff effectively. Demonstrated success in lab management and delivering excellent customer service. Eager to leverage skills in a growth-oriented role.
Overview
13
13
years of professional experience
Work history
Production Assistant Manager
Cubitts
London
2023.04 - Current
- Oversaw daily operations, ensuring smooth execution of tasks in line with company objectives
- Promoted continuous learning among team members through creating workshops and training sessions
- Provided constructive feedback to staff members, nurturing professional development
- Streamlined production workflow by implementing internal processes, allowing 300+ frames being glazed daily
- Developed production plans covering schedules, quality goals and labour requirements
Optical Lab Technician
Ace & Tate
London, UK
2021.10 - 2023.04
- Maintained stock inventory with up-to-date selection of products
- Conducted a thorough quality check, prepared frames for collection
- Dealt with customer enquiries over the telephone and through email
- Supported customers with tailored style advice on the shop floor
- Prioritised company values and customer needs, responding quickly in a fast-paced environment
- Assisted in optical training for all new employees
- Set up the back-of-house of 2 new store openings
Head Barista
Black Sheep Coffee
London, UK
2019.10 - 2021.10
- Performed daily opening and closing routine including cashing up, inventory checks and security procedures
- Calibrated and cleaned coffee grinders daily
- Used extensive knowledge of coffee formulas and training to create quality beverages
- Stock management, making orders and maintaining inventory
- Managed the team, delegated tasks and coffee knowledge training
Dispensing Optician
Golden Optic Sion
Sion, Switzerland
2017.09 - 2018.09
- Glazed lenses and repaired frames
- Processed prescriptions written by GPs and optometrists
- Assisted patients with eyewear selection, resulting in high customer satisfaction
- Educated clients about how to adapt to, wear and care for new optical lenses
Trainee Dispensing Optician
Farine Optique
Sion, Switzerland
2013.07 - 2017.08
- Stock management, making orders and maintaining inventory
- Providing adjustments of finished spectacles to the wearer’s face
- Coordinating frames with facial and eye measurements and optical prescription
- Ordering and cutting patients’ lenses to insert them into frames
Education
Diploma - Dispensing Optician
EPSIC Lausanne
Lausanne, Switzerland /2013 - /2018
Higher Secondary Education - École de Culture Générale (ECG)
ECCG Sierre
Sierre, Switzerland /2010 - /2012
Skills
- Adaptability to prioritise
- Deadline management
- Process improvement
- Decision-making in fast-paced settings
- Relationship building
- Cost analysis
- Workflow management
- In-depth optical knowledge
References
References available upon request.
Timeline
Production Assistant Manager
Cubitts
2023.04 - Current
Optical Lab Technician
Ace & Tate
2021.10 - 2023.04
Head Barista
Black Sheep Coffee
2019.10 - 2021.10
Dispensing Optician
Golden Optic Sion
2017.09 - 2018.09
Trainee Dispensing Optician
Farine Optique
2013.07 - 2017.08
Diploma - Dispensing Optician
EPSIC Lausanne
/2013 - /2018
Higher Secondary Education - École de Culture Générale (ECG)
ECCG Sierre
/2010 - /2012