JEAN-PIERRE EGGER
Technical Sales Advisor
Estavayer-le-Lac
Summary
Experienced After-Sales Service Technician with over 15 years of hands-on expertise in the installation, maintenance, and repair of complex electrical and mechanical systems across multiple industries. Certified Electrician with a strong background in servicing professional kitchen equipment, lab instruments, hydraulic systems, and EFT terminals. Known for delivering efficient technical support, excellent customer service, and adaptable solutions in fast-paced environments. Fluent in French and German, with working proficiency in English, and adept in IT tools such as Outlook, Word, WinBIZ, and PC hardware. Recognized for reliability, flexibility, and clear communication with clients and technical teams alike.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
24
24
years of professional experience
2001
2001
years of post-secondary education
3
3
Languages
Work History
After-Sales Service Technician
Olympus Schweiz
01.2022 - Current
- Diagnosed and resolved product issues, conducted repairs, and coordinated replacements or upgrades in line with warranty terms and service standards.
- Maintained detailed service records, provided client training on product usage, and collaborated with internal teams to improve service quality and product reliability.
After-Sales Service Technician
Rotor Lips
01.2021 - 12.2021
- Provided post-sale technical support and maintenance to clients, ensuring product functionality and customer satisfaction.
- Troubleshot and repaired equipment issues, managed service requests, and coordinated with technical teams for escalated solutions.
After-Sales Service Technician
Blanc-Labo SA
01.2016 - 12.2020
- Responded to service inquiries promptly, resolving technical issues and coordinating parts replacement or escalation when necessary.
- Maintained accurate service logs, provided user training, and offered feedback to engineering teams for product enhancements.
After-Sales Service Technician
Sansonnens Frères
01.2008 - 12.2014
- Delivered high-quality technical support and maintenance services to customers post-purchase, ensuring swift issue resolution and continued product performance.
- Conducted equipment inspections, diagnostics, and repairs while adhering to company standards and safety protocols.
After-Sales Service Technician
Boschung Mecatronic
01.2006 - 12.2007
- Managed service calls and maintenance schedules, delivering timely resolutions while adhering to company quality and safety standards.
- Maintained detailed service documentation, offered user training, and collaborated with engineering teams to drive continuous product improvement.
After-Sales Service Technician
Pöttinger Entsorgungstechnik GmbH
01.2005 - 12.2006
- Responded to technical inquiries and service requests, providing efficient solutions and minimizing downtime for clients.
- Documented service activities accurately, provided operational guidance to end-users, and supported ongoing product improvement efforts.
Salesperson / Department Manager
Coop Brico & Loisirs
01.2003 - 12.2004
- Led department operations, driving sales growth through strategic product placement, team supervision, and exceptional customer service.
- Trained, coached, and managed sales staff to meet performance targets while maintaining high standards of service and store presentation.
After-Sales Service Technician
Telekurs Card Solutions
01.2002 - 12.2003
- Delivered post-purchase support by diagnosing technical issues, performing repairs, and ensuring timely resolution to maintain customer satisfaction.
- Conducted routine maintenance, product testing, and system upgrades in alignment with company service standards and safety regulations.
Education
Federal Certificate of Competence (CFC) - Electrician
EEF
Fribourg, Switzerland07-2001
Skills
Timeline
After-Sales Service Technician
Olympus Schweiz
01.2022 - Current
After-Sales Service Technician
Rotor Lips
01.2021 - 12.2021
After-Sales Service Technician
Blanc-Labo SA
01.2016 - 12.2020
After-Sales Service Technician
Sansonnens Frères
01.2008 - 12.2014
After-Sales Service Technician
Boschung Mecatronic
01.2006 - 12.2007
After-Sales Service Technician
Pöttinger Entsorgungstechnik GmbH
01.2005 - 12.2006
Salesperson / Department Manager
Coop Brico & Loisirs
01.2003 - 12.2004
After-Sales Service Technician
Telekurs Card Solutions
01.2002 - 12.2003
Federal Certificate of Competence (CFC) - Electrician
EEF
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