Summary
Overview
Work History
Education
Skills
Personal Information
Assessment
Timeline
Hi, I’m

Elvis Kazerwa

Prague
Elvis Kazerwa

Summary

Experienced DevOps Engineer specializing in system monitoring and task automation through infrastructure as code (IAC). Skilled in configuring and managing Git for source control and setting up integration and continuous delivery (CI/CD) pipelines. Proficient in utilizing Grafana and Prometheus for monitoring performance metrics and triggering alerts. Demonstrates hands-on expertise in Microsoft Azure (Azure) and a proven track record of collaborating across teams to optimize development processes.

Overview

5
years of professional experience
2
Languages

Work History

Hive-Zox International SA

DevOps Engineer
01.2023 - 11.2024

Job overview

  • working with Microsoft Azure (Azure), and I have a proven track record of working with teams to improve development processes and enhance system reliability.
  • Improve code deployment efficiency by automating processes with CI/CD pipelines.
  • Maintain version control systems like Git version, Azure DevOps, and collaboration among developers and engineers during project lifecycles.
  • Provided 24/7 on-call support for critical systems, ensuring high availability and rapid issue resolution.
  • Experienced in using Grafana and Prometheus for monitoring and optimizing performance in order to ensure services are available and reliable.
  • Coordinated disaster recovery planning and execution, ensuring business continuity in emergency situations.
  • Enhanced collaboration with the development of automated testing frameworks, ensuring higher quality releases.
  • Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
  • Monitored automated build and continuous software integration process to drive build/release failure resolution.
  • Reduced system downtime for critical applications by implementing robust monitoring and alerting tools.
  • Optimized resource usage by implementing and managing infrastructure as code, like Terraform, leading to cost efficiencies.
  • Integrating external products or apps into our Azure portal and Microsoft Entra ID.
  • Documented development methodologies in technical manuals to be used by IT personnel in future projects.
  • Implemented containerization using Docker, leading to improved application scalability and manageability.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • maintaining enterprise Windows Server hybrid environments

Assessment Sytems

IT Specialist
11.2022 - 12.2023

Job overview

  • Provide technical support to end-users for hardware and software issues.
  • Installed, configured and maintained computer systems and network connections.
  • Implement and maintain security measures to protect systems and data.
  • Assist in implementing and maintaining CI/CD pipelines for automated software delivery.
  • Work with development teams to ensure code integration and deployment processes are efficient.
  • Use tools like Terraform, or Ansible, to automate infrastructure provisioning.
  • Work with containerization tools like Docker to create and deploy containerized applications.
  • Orchestrate containers using tools such as Kubernetes.
  • Collaborate with development and operations teams to bridge gaps and improve communication.
  • Participate in agile processes to integrate DevOps practices into development cycles.
  • Always document myself with the official website to solve some of the issues.
  • Implemented user access controls to minimize unauthorized access risks while preserving operational flexibility for authorized users.
  • Diagnosed and troubleshot hardware, software, and network issues.
  • Assisted in the development of system security protocols.
  • Created user accounts and assigned permissions.
  • Installed and configured operating systems and applications.

MSF SITS

IT Support Specialist
02.2020 - 10.2022

Job overview

  • Maintained documentation of IT systems, processes, and procedures for easy reference by the team members.
  • Reduced downtime with effective troubleshooting and timely problem resolution.
  • Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency.
  • Managed hardware inventory, ensuring proper allocation of resources and prompt replacement of outdated equipment.
  • Participated in after-hours on-call rotations providing continuous coverage for urgent technical matters affecting the organization.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Provided remote support for off-site employees, resolving issues quickly without sacrificing job performance.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Managed backup and recovery of data assets to safeguard system availability.
  • Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
  • Updated software to safeguard against security flaws.
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Assigned system permissions and set up computers to assist with onboarding new employees
  • Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
  • Optimized network performance with regular maintenance checks, software updates, and hardware upgrades.
  • Monitored system performance to identify potential issues.
  • Developed and implemented preventive maintenance procedures.
  • Diagnosed and troubleshot hardware, software and network issues.

Education

Czech University of Life Sciences Prague

Master of Science

Mount Kenya University

Bachelor of Science

Skills

System Administration

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Personal Information

Driving License: CATEGORY B

Assessment

  • INTERNATIONAL IT SPECIALIST
  • MSF SITS SERVICE DESK SPECIALIST
  • Customer Care Specialist

Timeline

DevOps Engineer

Hive-Zox International SA
01.2023 - 11.2024

IT Specialist

Assessment Sytems
11.2022 - 12.2023

IT Support Specialist

MSF SITS
02.2020 - 10.2022

Mount Kenya University

Bachelor of Science

Czech University of Life Sciences Prague

Master of Science
Elvis Kazerwa