Emilia Georgieva

• Leading a team of 8 professionals, overseeing their daily tasks and performance
• Serving as SME for various inquiries regarding labels
• Creating design of clinical labels for primary and secondary packaging
• Planning and coordination of clinical packaging jobs
• Leading local and global label projects (organizing and leading meetings, delegating tasks etc.)
• Creation and updates of SOPs for Label Production processes
• Ensuring compliance with timelines
• Communication and escalation of problems, delays, and critical situations to relevant work centers
• Quality Risk Management activities (NOEs, Temporary Changes, CAPAs) for issues related to label production

Personal Protective Equipment Purchaser, January 2021 - May 2022

• Evaluated and purchased personal protective equipment (PPE) across all divisions (Packaging, Biotech, Cleanroom, Forensic Lab, Microbiology, Technician and Electrical Operations)
• Coordinated and supervised timely delivery of goods
• Supplier Management
• Inventory Management

Site Support, June 2019 - December 2020

• PPE Purchaser - Effective costs savings through negotiations with suppliers led to fast promotion to leading role
• Pest Control and Waste Management - Maintained training documentation, work permits and reports;
• Source Area Training Coordinator (SATC) - Fostered development of facility management curriculum

Administrator February 2019 - May 2019

• Maintained all MSD suppliers into EHS Initiafy Tool
• Created PowerPoint presentations for training and education purposes
• Provided email and telephone support
  

• Accounting
• Planned, co-created and coordinated trade magazine
• Supported social media sites by managing regular posts and responding to followers

• Processed offers, placed orders, and verified order confirmations
• Held responsible for distribution of goods to branches
• Entered and maintained article master data
• Inventory Management
• Sales analysis
• Handled inquiries from warehouse, branches, suppliers, and consumers

• Served as link between casino guests and casino management
• Supervised and coordinated activities in slot department
• Provided information about various Slot Machines, Table Games, Jackpots and Promotions
• Responded to guests’ needs and resolved guest complaints

• Used my excellent sales expertise, passion for technology and customer interaction skills to create ultimate in-store experience
• Provided troubleshooting support for iOS and Android mobile devices
• Built customer loyalty and improved growth of existing customer base by analyzing customers’ needs and presenting value-added solutions that could impact their lives

• Blackjack, Roulette and Poker Dealer
• Developed long term relationships with key customers and supported Market research in determining customers’ needs and drives in order to generate personalized service
• Hosted sporting events

• Maintained professional, friendly, and courteous atmosphere providing guests with delightful gaming experience in Blackjack, Roulette, and Poker, while ensuring maximum game protection

• Provided guidance on offered services and products
• Responded to customers’ requests per email, phone and in person
• Handled and solved customer complaints

• Managed Point-Of-Sale processes
• Held responsible for labeling and presentation of goods and decorating showrooms, shop windows and shelves
• Processed customer complaints and returns

• Engaged with guests in friendly manner and took food and drink orders accurately and with positive attitude

• Performed scanning and manual packing of pharmaceutical products
• Monitored production
• Restocked pack stations with shipping supplies