Emilia Ratajska
Zurich
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Excellent listening and communication skills with organized and systematic approach. Smart professional with thorough understanding of various languages to fluently interpret and translate. Focused Martial Arts Instructor proficient in Karate. Well-versed in basic through advanced techniques. Excellent leader and upbeat team player with 10 years of related experience.
Overview
5
5
years of professional experience
Work History
Receptionist
Central Plaza Hotel Zürich
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Translator
Internship
09.2022 - 04.2023
- Translated documents from English to Polish.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Listened to recordings and translated confidential information.
- Translated documents for research departments, supporting data collection and reporting.
Karate Instructor
LKS Zarzewie Prudnik
01.2019 - 07.2020
- Developed karate lesson plans to meet individual needs of each participant.
- Coached new students by breaking down techniques into simple moves.
- Instructed student leadership classes to promote motivational attitude, self-confidence, discipline and self-esteem.
- Evaluated student performance to determine promotion in rank.
Education
Bachelor of English Philology - English Philology
University Of Wroclaw
Wrocław07.2025
High School Diploma -
Adam Mickiewicz High School
Prudnik06.2019
Skills
- Business Correspondence
- Customer and Client Relations
- Microsoft Office
- Verbal and Written Communication
- Editing Skills
- Creative Solutions
- Personnel Training
- Skill Development
- Martial Arts
- Sport Performance
Sport, Writing, Languages and their culture, Psychology
Sport is my life companion. Since I was 7 years old, it has been a constant part of me. I need to be on the move and I love infecting others with my optimistic and energetic approach to life. I am also an artist soul with a passion for writing stories and translating them into different languages. I love traveling, which allows me to meet people from all over the world and listen to their stories. I am interested in people themselves, I love helping them, but I also specialize in social psychology.
Timeline
Receptionist
Central Plaza Hotel Zürich
05.2023 - Current
Translator
Internship
09.2022 - 04.2023
Karate Instructor
LKS Zarzewie Prudnik
01.2019 - 07.2020
Bachelor of English Philology - English Philology
University Of Wroclaw
High School Diploma -
Adam Mickiewicz High School
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