Emmanuel Ani Ugwu
Girne
Summary
I am an enthusiastic and results-driven Public Relations professional with over 9 years of experience in the Hospitality and Tourism industry, including 4 years dedicated specifically to Public Relations. I have developed and executed effective communication plans and utilized various media channels to enhance brand visibility and reputation. My strengths include strong research and analytical skills, excellent interpersonal communication, and a keen eye for detail. I bring transferable skills highly valuable in administrative roles such as organizational efficiency, document management. I am passionate about supporting dynamic teams and ensuring smooth daily operations, and I am now seeking an opportunity to contribute my creativity, professionalism, and administrative capabilities to a forward-thinking organization.
Overview
12
12
years of professional experience
Work History
Public Relations Officer
Merit Park Hotels
Girne
09.2021 - Current
- Company Overview: Information and communication
- Monitored media coverage and prepared detailed reports on PR campaign outcomes and public sentiment
- Managed online reputation by responding to guest reviews and public inquiries in a timely and professional manner
- Handled crisis communication by preparing official statements and coordinating appropriate responses to protect brand integrity
- Worked closely with sales and marketing departments to ensure consistent messaging across campaigns
- Maintained an up-to-date media contact list and coordinated regular outreach to strengthen brand awareness Information and communication
Houseman
Merit Park Hotels
Girne
05.2017 - 08.2021
- Company Overview: Information and communication
- Provided support to guests with luggage, deliveries, and inquiries.
- Served as a key point of contact for guest requests.
- Worked closely with the housekeeping staff to ensure efficient task completion.
- Reported maintenance issues to supervisors promptly.
Steward
Merit Park Hotels
Girne
04.2016 - 09.2016
- Company Overview: Information and communication
- Implemented effective waste disposal practices, segregating recyclables, and non-recyclables.
- Led recycling programs and composting initiatives to reduce the environmental impact of kitchen operations.
- Demonstrated a commitment to responsible stewardship by maintaining a clean and hygienic kitchen environment.
Intern
Ercan Airport Civil Aviation Department
Girne
04.2016 - 09.2016
- Learned air traffic control roles and aviation safety importance
- Attended training on aviation principles, control procedures, and technologies
- Gained hands-on experience with control systems, radar, and communication tools.
- Collaborated with stakeholders, understanding effective communication in aviation operations.
- Familiarized with safety protocols and regulations governing air traffic control
Estate Management Intern
Pat Onukwuli and Co Estate Surveyor and Valuer
Enugu
06.2013 - 11.2013
- Assisted estate managers in property maintenance, tenant relations, and financial management
- Coordinated routine maintenance tasks, working with contractors for timely resolutions
- Assisted in administrative tasks, including file management, data entry, and correspondence
Education
MASTERS OF ART (M.A) - PUBLIC RELATIONS
Girne American University
Girne, Cyprus05.2024
BACHELOR OF SCIENCE (BSC) - AVIATION MANAGEMENT WITH A MINOR IN GENERAL BUSINESS
Girne American University
Girne, Cyprus09.2018
NATIONAL DIPLOMA -
Institute on Management and Techhnology
Enugu, Enugu State, Nigeria11.2013
Skills
- Microsoft Office
- Google Drive
- Social Media
- Web Design
- Digital Marketing
- Conflict Management
- Conflict Resolution
- Team Collaboration
Honours And Awards
- 11/2017, Best Worker of the Month, Merit Park Hotels
- 09/2019, Best Worker, Merit Park Hotels
- 06/2022, Certificate of Completion of 5 years with Merit Park Hotels, Merit Park Hotels
Personal Information
- Date of Birth: 02/17/90
- Gender: Male
- Nationality: Nigerian
Volunteer Experience
Kyrenia Animal Rescue, 11/2016, 03/2017, Provided dedicated and compassionate care for dogs in need of medical attention and support., Actively participated in the care and rehabilitation of rescued animals, ensuring their well-being., Worked closely with veterinarians to coordinate and execute animal rescue and care initiatives.
Hobbies and Interests
- Researching
- Innovation
- Continuous Learning
Languages
Igbo, English, C2, Turkish, C2
Driving License
BE, DE, 2023 - 2026
Recommendations
- Assoc. Prof. Dr. Mmü Bayraktar, Head of Department (H.O.D) Public Relation Department, Girne American University, Ummubayraktar@gau.edu.tr
- Bülent Balac, Guest and Welcoming Manager, bbalac.seda@gmail.com, (+90) 5338233254
Timeline
Public Relations Officer
Merit Park Hotels
09.2021 - Current
Houseman
Merit Park Hotels
05.2017 - 08.2021
Steward
Merit Park Hotels
04.2016 - 09.2016
Intern
Ercan Airport Civil Aviation Department
04.2016 - 09.2016
Estate Management Intern
Pat Onukwuli and Co Estate Surveyor and Valuer
06.2013 - 11.2013
MASTERS OF ART (M.A) - PUBLIC RELATIONS
Girne American University
BACHELOR OF SCIENCE (BSC) - AVIATION MANAGEMENT WITH A MINOR IN GENERAL BUSINESS
Girne American University
NATIONAL DIPLOMA -
Institute on Management and Techhnology
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