Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Medical Practice Assistant
Paediatric hospital
Bern
10.2020 - Current
Measured vital signs and took medical histories to prepare patients for examination.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Utilized various software and tools to streamline processes and optimize performance.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Operated a variety of machinery and tools safely and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Exceeded customer satisfaction by finding creative solutions to problems.
Completed day-to-day duties accurately and efficiently.
Worked with cross-functional teams to achieve goals.
Collected samples from patients for laboratory testing purposes.
Handled general office duties to support administrative staff during peak hours.
Documented notes during patient visits.
Maintained updated knowledge through continuing education and advanced training.
Prioritized and organized tasks to efficiently accomplish service goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Medical Assistant
Gruppenpraxis Schönburg
Bern
08.2017 - 10.2019
Medical Assistant
Praxis Dr. Villiger
Brugg
09.2016 - 07.2017
Medical Assistant
University Hospital
Zurich
02.2012 - 08.2015
Office Help
Diners Club
Zurich
12.2011 - 01.2012
Shop Assistant
Jamarico
Zurich
11.2011 - 12.2011
Education
(We have a different system in Switzerland) - Art
Vocational Baccalaureate
Aarau
06-2016
Education To Become A Medical Assistant - Medical Assistant
Vocational school
Aarau
08-2011
10 Years of Compulsory School
Brugg
07-2006
Bachelor of Arts - International Emergency And Disaster Help
Akkon
Berlin
Some College (No Degree) - Early Learning And Child Care
Internship in a day care center
Wettingen
Timeline
Medical Practice Assistant
Paediatric hospital
10.2020 - Current
Medical Assistant
Gruppenpraxis Schönburg
08.2017 - 10.2019
Medical Assistant
Praxis Dr. Villiger
09.2016 - 07.2017
Medical Assistant
University Hospital
02.2012 - 08.2015
Office Help
Diners Club
12.2011 - 01.2012
Shop Assistant
Jamarico
11.2011 - 12.2011
(We have a different system in Switzerland) - Art
Vocational Baccalaureate
Education To Become A Medical Assistant - Medical Assistant
Vocational school
10 Years of Compulsory School
Bachelor of Arts - International Emergency And Disaster Help
Akkon
Some College (No Degree) - Early Learning And Child Care
Quality Assurance Manager/Senior Medical Laboratory Technologist at Medina Hospital LtdQuality Assurance Manager/Senior Medical Laboratory Technologist at Medina Hospital Ltd