Farzana Hasan
Graduate Student
United States
Summary
Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Sales Representative
Kedora Asia Co. Ltd, Property
Bangkok
08.2020 - Current
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Negotiated contracts with clients and developed relationships with key personnel.
Restaurant Server
Longhorn Steakhouse & Grill Pattaya
01.2019 - 07.2022
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Stayed up-to-date on menu changes to help customers make food choices.
- Cultivated warm relationships with regular customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor's Degree - International Hospitality Management
Swiss Hotel Management School
09.2022 - 1 2023
Associate of Arts - Hospitality And Hotel Management
Finn College
Thailand 01.2019 - 8 2022
Skills
Outlook
Apple iOS Apps (Pages, NumbersKeynote
Problem solverEthical and loyalDiligent and organizedSales expertise
Accomplishments
- Receive Merit in hospitality education.
- Received Merits- Based scholarship.
- Bachelor of Arts in international hospitality management. Third class honors (20 April 2023)
- The University of Derby, the degree of bachelor arts in international hospitality management having satisfied the examiners for an approved scheme of study and practice
Additional Information
I’m a recent graduate student from Swiss hotel management school Switzerland and I’m looking to gain an experience in a hospitality industry. Thank you
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Bachelor's Degree - International Hospitality Management
Swiss Hotel Management School
09.2022 - 1 2023
Sales Representative
Kedora Asia Co. Ltd, Property
08.2020 - Current
Restaurant Server
Longhorn Steakhouse & Grill Pattaya
01.2019 - 07.2022
Associate of Arts - Hospitality And Hotel Management
Finn College
01.2019 - 8 2022