Farzana Hasan
New York,NY
Summary
To join Emirates Airline Cabin Crew and bring my passion for hospitality, international education, and cultural understanding to deliver world-class service and create unforgettable passenger experiences.
Results-driven hospitality professional with international experience in customer service and guest relations. Skilled in communication, team collaboration, and creating meaningful guest experiences that reflect five-star service standards. Passionate about aviation, travel, and connecting with people from diverse backgrounds.
Overview
7
7
years of professional experience
Work History
Sales Representative (Hybrid - Remote & In-Person)
Kedora Asia Co. Ltd
Bangkok
08.2020 - 01.2025
- Company Overview: Property, Bangkok
- Delivered personalized service to global clients through hybrid, remote, and in-person consultations.
- Conducted property viewings, client meetings, and contract negotiations to ensure seamless transactions.
- Strengthened communication, adaptability, and client engagement across international and local markets.
- Property, Bangkok
Restaurant Server
Longhorn Steakhouse & Grill
Pattaya
01.2018 - 12.2020
- Company Overview: Pattaya, Thailand
- Delivered attentive and personalized service to international guests.
- Built rapport with regular patrons and maintained smooth service flow under pressure.
- Supported colleagues in a team-oriented environment to enhance guest satisfaction.
- Pattaya, Thailand
Education
Bachelor of Arts - International Hospitality Management
Swiss Hotel Management School
04.2023
Skills
- Guest Relations & Customer Service
- Professional Grooming & Presentation
- Communication & Interpersonal Skills
- Teamwork & Leadership Support
- Cultural Awareness & Adaptability
- Sales Consultation & Networking
Accomplishments
- Merit-based Scholarship for Academic Excellence
- Merit in Hospitality Education
- Third Class Honors - Bachelor of Arts, International Hospitality Management
Languages
English
Thai
Personal Information
- Citizenship: American-Thai
- Visa Status: American-Thai Citizen
- Nationality: American-Thai Citizen
Timeline
Sales Representative (Hybrid - Remote & In-Person)
Kedora Asia Co. Ltd
08.2020 - 01.2025
Restaurant Server
Longhorn Steakhouse & Grill
01.2018 - 12.2020
Bachelor of Arts - International Hospitality Management
Swiss Hotel Management School
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