Flavia Vergnaud
Based In Genthod-Bellevue. 37 Years. Holds A Swiss Work Permit (B) And Driver’s License. Available Immediately.
Genthod-Bellevue
Summary
Client Relations Specialist with 10+ years of experience in high-end hospitality, executive support, and event coordination. Client-focused, and passionate about delivering exceptional service in luxury environments. Proven ability to manage operations, build lasting client relationships, and contribute to team excellence.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Customer Experience Manager
Arthur’s Group
03.2025 - 09.2025
- Managed reservation systems and weekly reporting
- Supported Restaurant operations and client service
- Developed personalized solutions for customers, resulting in increased loyalty and repeat business.
Executive Assistant
Digital Vision
10.2022 - 07.2024
- Worked with elite clients (TOYOTA, OECD, LIONS CANNES), handling executive-level coordination and planning—ideal for Cartier’s emphasis on excellence and discretion.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Organized and coordinated conferences and monthly meetings.
Executive Assistant
Baie Des Anges
07.2021 - 10.2022
- Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Sales – Event Project Manager
MICS
06.2015 - 05.2020
- Led event production for high-end clients like Philip Morris showcasing her ability to manage VIP relationships and deliver premium experiences.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Law
UNIVERSITE NICE SOPHIA-ANTIPOLIS
04.2001 -
High School Diploma -
BACCALAUREAT SCIENCES ECONOMIQUES ET SOCIALES
Nice 04.2001 -
Skills
Customer journey mapping
Cross-functional collaboration
Engagement strategy development
Luxury sales expertise
PERSONALITY
- Her roles consistently involved client-facing responsibilities, from B2B portfolio management to motivating teams and exceeding sales goals.
- Her AECDISC® profile shows strong relational focus, with high scores in conviviality, cooperation, and highlights a natural coordinating ideal for team synergy.
Timeline
Customer Experience Manager
Arthur’s Group
03.2025 - 09.2025
Executive Assistant
Digital Vision
10.2022 - 07.2024
Executive Assistant
Baie Des Anges
07.2021 - 10.2022
Sales – Event Project Manager
MICS
06.2015 - 05.2020
Law
UNIVERSITE NICE SOPHIA-ANTIPOLIS
04.2001 -
High School Diploma -
BACCALAUREAT SCIENCES ECONOMIQUES ET SOCIALES
04.2001 -