Fouad Tahir Abdi
Kloten
Summary
Dynamic professional with a proven track record in safety & security operations, customer service, and AI applications. Experienced in companies like Luona Oy, excelling in team collaboration, problem-solving, and operational efficiency. Skilled in airport ground services, ICT support, and leveraging AI to enhance processes and decision-making.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ground Service Agent
CGS
Zurich Airport
08.2024 - Current
- Provide baggage handling and aircraft services.
- Luggage sorting (sorting and loading of passenger luggage according to course numbers, destination, and classes).
- Unloading and loading in the transfer and arrival areas, carrying out simple logistics orders with small electric tugs.
Bakery Production Worker
Bertschi Bäckerei
Kloten
10.2019 - 07.2024
- Handled the processing of various bread products, including traditional Swiss pastries
- Operated industrial bakery equipment and ensured quality control
- Maintained cleanliness and organization in the production area
Security Officer
Luona Oy
Helsinki
03.2018 - 09.2018
- Ensured safety and security at an asylum seeker housing facility
- Conducted property protection, access control, and resident safety checks
- Maintained order and responded to emergency situations effectively
Security Officer
Palmia Oy
Helsinki
08.2015 - 03.2018
- Monitored CCTV surveillance and performed security patrols
- Served as a door security officer for public housing and cultural events
- Ensured compliance with safety protocols and emergency procedures
Education
Security Officer Training -
Edupoli
Porvoo, Finland01.2014
Diploma in Information and Communication Technology (ICT) -
Savon Ammatti
Kuopio, Finland01.2013
German Language Certification - B1
Skills
- Airport Ground Services & Baggage Handling
- Safety & Security Operations
- Customer Service & Communication
- Teamwork and problem-solving
- ICT Support and System Administration
- Load planning
References
Work history reflects my professionalism and commitment, and I’m confident my qualifications will show how I can contribute to your team.
Languages
- Somali, Native
- Finnish, Native
- English, Advanced
- Arabic, Advanced
- German, B1 (Good Working Knowledge)
Certification
- Driver license B
Languages
Somali
First Language
Finnish
Proficient (C2)
C2
English
Proficient (C2)
C2
German
Intermediate (B1)
B1
Arabic
Advanced (C1)
C1
Affiliations
- Community Leadership: Organizing and preparing events to strengthen communication among youth.
- Music Production: Remixing and editing music using digital tools.
- Clothing Design & Printing: Managing an Instagram shop for custom clothing.
- AI & Technology Enthusiast: Exploring AI applications for professional and creative work.
References
References available upon request.
Timeline
Ground Service Agent
CGS
08.2024 - Current
Bakery Production Worker
Bertschi Bäckerei
10.2019 - 07.2024
Security Officer
Luona Oy
03.2018 - 09.2018
Security Officer
Palmia Oy
08.2015 - 03.2018
Security Officer Training -
Edupoli
Diploma in Information and Communication Technology (ICT) -
Savon Ammatti
German Language Certification - B1
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