Franck Bleu

ESN is the biggest student organization in the world and I have been elected twice as the president of the section in Fribourg. Milestones:

• Accounting and management of our organization's fund of 4000 CHF
• Increased the number of partners from 0 to 5 including RedBull
• Prepared annual budget forecasts and monitored performance to meet organizational objectives
• Monitored financial performance and implemented measures to enforce compliance with budgetary standards
• Organizing 25 events
• Established a new Buddy System for students
• Redefined the organization structure and financial procedures (accounting and audit, the transition of roles, payment system for events)

Skills Developed:

• Accounting
• Leadership
• Communication
• Management
• Organization
• Crisis and dispute resolution

• My role was to request, manage, produce, and edit templates/documents such as reports. I have been praised on LinkedIn by both my manager and a senior consultant, and my hourly rate was increased by 50%, indicating the value I added to the company.

Skills developed:

• File Management
• Document Production
• Structured
• Detail Oriented
• Administration
• Self-reliant

Project leader for a newly formed mentorship program where I organized events and recruited dozens of mentors and mentees.

Skills developed:

• Planning
• Budgeting
• Public Speaking
• Project Management
• Time Management

• I started as a customer service agent for our client Klarna and was later promoted to the Dispute Resolution team based on my KPIs and consumer satisfaction survey score. There, I worked on errands such as incorrect invoices, faulty goods and refunds

Skills developed:

• Qualitative Analysis
• Problem-solving
• Communication Skills
• Advisory
• Ability to Work in a Team